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National Energy Foundation


Categories

Fuel Advice & Support

Description

We provide a free energy advice service through our helplines and aim to support households who are vulnerable to, or struggling with fuel poverty.

The National Energy Foundation, Suite 2.15, Challenge House, Sherwood Drive, Bletchley, Milton Keynes, Buckinghamshire, MK3 6DP

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Green Doctors - Groundwork South


Categories

Money management & Budgeting advice, Fuel Advice & Support

Description

Green Doctors' aim is to reduce fuel poverty, and support bill payers to keep homes warm and healthy. - Support with energy and water debt by accessing/applying eligible discounts - Practical energy advice to reduce energy waste and lower bills - Checking for cheaper tariffs and deals - Assessing bills & explaining statements - Onward referrals for help with food, white goods and warm items - Providing free energy saving measures & explaining their use - Accessing grants for insulation measures or repairs relating to energy performance

Groundwork South, Riverside Community Resource Trust, Dickens Road, Gravesend, Kent, DA12 2JY

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south.greendoctors.org.uk/

Damp and Mould Initiative - Maidstone Borough Council


Categories

Fuel Advice & Support, Housing Advice & Support, Damp and Mould Service

Description

The Damp and Mould Initiative helps Maidstone residents keep themselves and their homes healthy. Help is available for anyone in the Maidsonte Borough who are suffering from Damp and Mould and those concerned the problems could arise.

Maidstone House, King Street, Maidstone, Kent, ME15 6JQ

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maidstone.gov.uk/

Citizens Advice Maidstone


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Mental Health and Wellbeing Advice & Support

Description

Providing free impartial confidential advice to residents of Maidstone on a wide variety of subjects. We assist in form completion and benefits applications, provide specialist support for MS clients, and energy advice. We offer advice primarily through phone and email channels, and offer in-person appointments for issues that cannot be resolved remotely, eg form filling. We support clients to make Universal Credit applications.

Citizens Advice 2, Bower Terrace, Tonbridge Road, Maidstone, Kent, ME16 8RY

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www.maidstonecab.org.uk/

Citizens Advice in North and West Kent


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support, Homelessness Services, Financial Vulnerability Advice & Support

Description

Citizens Advice in North and West Kent (CANWK) is an independent charity affiliated to national Citizens Advice. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem. We provide free, independent, confidential and impartial advice to people with a wide variety of issues, including debt and money matters, benefits, employment, housing and immigration. CANWK supports people across Dartford, Gravesham, Sevenoaks, Swanley, Tonbridge and Malling and Tunbridge Wells. Along with our generalist advice, we have specialist advice teams for immigration, housing, benefits, debt and employment issues, along with teams providing holistic advice for people with mental health issues (Money & Mental Health and Perinatal Health Project). Please mention in your referral if you are referring to a particular project

Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG

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www.citizensadvice.org.uk/local/north-west-kent/

Citizens Advice Canterbury


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Family Services, Information, Guidance & Support for Carers

Description

Citizens Advice Canterbury can provide a wide range of advice and assistance on different issues including Benefits, Housing, Debt and Money, Family, Employment, Immigration. We help people tackle their problems head-on with advice, information and practical support in a free, confidential, impartial and non judgmental way. As well as working with clients to sort out their individual problems. Channels of advice include: email, phone, face to face pre-booked appointments.

3 Westgate Hall Rd, Canterbury, Kent, CT1 2BT

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www.citizensadvice.org.uk/local/canterbury-district/

United Families UK


Categories

Benefits advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Family Services, Domestic Abuse Advice & Support, Community Services

Description

United Families UK is a One Stop Family Support Charity that offers a wide range of services, from family breakdowns to Family contact services, Addiction Support, Food Pantry, School Uniforms and much more.

Room 2 at Betteshanger Sports and Social Club, Cavell Square, Deal, Kent, CT14 9HN

View on Google Maps

www.unitedfamiliesuk.org.uk/

The Riverside Centre


Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Community Services

Description

The Riverside Dover is an independent local charity which is a community hub for the residents of Dover. At The Riverside Centre we aim to provide vital support and life-enhancing services to the residents of Dover and surrounding rural villages, open for all ages. The centre is available to everyone however we do provide an extensive range of personalised services for older people and the wider community.

The Riverside Centre, Maison Dieu Gardens, Dover, Kent, CT16 1RL

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riversidedover.org.uk/

Thanet District Council - Home Energy Advice Service


Categories

Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support

Description

We provide an Energy Advice Service which is unique in Kent and we are able to help households across Thanet, regardless of whether they are a homeowner, private rented or social rented and regardless of their financial situation. We are able to give free impartial advice and discuss ways to lower energy bills, help advise on energy efficiency measures, give support with energy debts and other household debts. Provide information on the available energy home improvement grants to help bring down energy bills and lower carbon footprint. Give advice on renewable energy such as solar panels (PV) and advice on the Solar Together scheme that is available in Kent. We can also signpost to other help that is available. We would welcome any referrals that you would like to make to our team.

01843 577400

energysaving@thanet.gov.uk

Thanet District Council, Cecil St, Margate, Kent, CT9 1AY

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www.thanet.gov.uk/services/energy-in-the-home-energy-and-climate-change-environmental-services/

Thanet District Council - Community Team


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Homelessness Services, Community Services

Description

Thanet District Council is responsible for distribution of the Household Support Fund to vulnerable households and families with children in Thanet, who are not receiving other types of financial help. Thanet District Council also provides support to Thanet residents with respect to benefit support and maximisation, support to avoid food and fuel poverty, home energy efficiency and conservation, general well-being and community safety.

Council Offices, Cecil Street, Margate, Kent, CT9 1XZ

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www.thanet.gov.uk/

Social Enterprise Kent


Categories

Benefits advice, Fuel Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Digital Inclusion & Skills, Community Services

Description

SEK has a range of projects that support high-level, systemic change such as improving mental health access as well as health and financial inequalities in the community, large loneliness and isolation projects. At an individual level, SEK is working 1:1 with people through employability projects, social prescribing, advice on benefits and helping improve health and wellbeing. Improving Lives, Supporting Communities.

The Marigold Centre, 65 Shaftesbury Avenue, Cheriton, CT19 4NS

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sekgroup.org.uk/

Salvation Army - Deal


Categories

Fuel Advice & Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Community Services

Description

Deal Salvation Army is a Christian Church and Charity that supports the residents of Deal and the surrounding area. We are able to assist with food parcels, emergency clothing and provide a variety of programmes to support individuals who are on a low income and/or isolated - this includes a reduced rate coffee morning once a week and a community meal once a week.

56 West Street, Deal, Kent, CT14 6AZ

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www.salvationarmy.org.uk/deal

Perinatal Money and Mental Health Project - Citizens Advice NWK


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Homelessness Services

Description

We provide free, confidential and impartial money advice and support to help new parents or soon-to-be parents that are struggling with their money and mental health. Clients will receive a dedicated specialist adviser who can support them to deal with any debts, manage their money better, maximise their income and improve their mental health and wellbeing. People can refer themselves to the project, or we can receive referrals from other agencies including community services, midwives, health visitors and children's services.

8th Floor, Royal Victoria Place, Calverley Road, Tunbridge Wells, Kent, TN1 2SS

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citizensadvicenwk.org.uk/projects/money-and-mental-health/

Medway Council - Benefits and Financial Welfare


Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Food Advice & Support

Description

We assess Housing Benefit and Council tax Reduction, we offer Housing Related Support, Welfare and Debt Advice, Discretionary grants.

Gun Wharf, Dock Road, Chatham, Kent, ME4 4RT

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www.medway.gov.uk/

Kent Support and Assistance Service (KSAS)


Categories

Fuel Advice & Support, Food Advice & Support

Description

KSAS is Kent County Councils local welfare provision service, providing one-off support to Kent residents who are experiencing a crisis. Support is currently offered via supermarket food vouchers and Paypoint vouchers for pre-paid energy meters.

KSAS Kent County Council, Invicta House, Maidstone, Kent, ME14 1XX

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www.kent.gov.uk/ksas

Happy Here CIC


Categories

Benefits advice, Fuel Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Information, Guidance & Support for Carers, Addiction Advice & Support, Volunteering Services, Community Services, Financial Vulnerability Advice & Support, Support for young children in care and care leavers

Description

Happy Here CIC are an online and in-person creative wellbeing support community, breaking down barriers between people of all genders, sexual orientation and backgrounds. We support people to take an empowered approach to their mental wellbeing. We are a social prescription service with our outreach service called the Happy Bus giving creative wellbeing advice and a more holistic approach to mental health matters.

198 High Street, Herne Bay, Kent, Kent, CT6 5AP

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www.happyhere.me/

Folkestone & Hythe District Council - Welfare Team


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Mental Health and Wellbeing Advice & Support, Community Services

Description

Local Authority supporting people with help for rent and council tax payments as well as money guidance, general welfare and benefit support

Civic Centre Castle Hill Avenue, Folkestone, Kent, CT20 2QY

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www.folkestone-hythe.gov.uk/

Folkestone & Hythe District Council - Customer Service Team


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Homelessness Services, Community Services, Financial Vulnerability Advice & Support

Description

Local Authority supporting people with help for rent and council tax payments as well as money guidance, general welfare and benefit support

Civic Centre Castle Hill Avenue, Folkestone, Kent, CT20 2QY

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www.folkestone-hythe.gov.uk/

Citizens Advice Swale


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Immigration Advice & Support, Homelessness Services

Description

We are operating face to face services in Sittingbourne and Faversham on a limited basis and by appointment only on Mondays (Sitt) and Fridays (Fav). We offer free, impartial, and confidential advice to anyone who needs it to support them to find a way forward, whatever problem they face. We can provide telephone, online and (where possible) face-to-face support from generalist advisers and specialists in debt and welfare benefits. Advice can be related to money, benefit, housing or employment problems, or in relation to a crisis somebody may be facing.

Swale House, East Street, Sittingbourne, Kent, ME10 3HT

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citizensadviceswale.uk/

Citizens Advice Edenbridge and Westerham


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Immigration Advice & Support, Homelessness Services

Description

Free, confidential, impartial advice on a wide range of subjects, including money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem.

The Eden Centre, Four Elms Road, Edenbridge, TN8 6BY

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www.citizensadvice.org.uk/local/edenbridge-and-westerham/

Citizens Advice Dover Deal


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support, Homelessness Services

Description

Citizens Advice is an independent network that helps people resolve their money, legal, family, consumer and other problems. Our staff work with people to help sort out debt worries and can help them to claim benefits they may be entitled to. We can help with housing and employment problems and deal with questions relating to consumer or tax problems. We can advise on legal matters, answer questions on immigration or family matters. We can refer to one of our specialists if you have more complex problems. We provide information and advice - our advice is provided free, it is independent, confidential, impartial and available to everyone. All of our advisers are volunteers and are fully trained to a very high standard. Dover and Deal Citizens Advice is a one stop shop for your problems.

Maison Dieu Gardens Dover 1st floor 3 Park street Deal, Maison Dieu Road, Dover, Kent, CT16 1TG

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www.doverdealadvice.co.uk/

Children & Families


Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Volunteering Services, Education Services, Community Services

Description

Children and Families is a children’s charity located in Sheerness, Kent. We operate a number of early years, and food related services to support our goals. Services include: • Seashells Children Centre – We provide a variety of services to support children aged 0-7 and their families through fun learning activities, parental programmes, health related services (health visitor team, midwifery, stop smoking etc.). • Family Support Work and Community Projects – including The Sensory Hub, the You Make the Difference Project focusing on 4 key areas such as Community Safety, Health & Wellbeing, Early Education, Community Engagement. We also have a Family Finance Worker who supports families to manage their money and budget accordingly, as well as more recently launching our Fuel & Water Home Adviser service. • Family Food Bank – Provides a food bank service across Kent to ensure no child goes hungry and has the ability to eat healthily and thrive. • Kent Community Pantry – A membership scheme that makes food affordable to communities and empowers families and individuals to provide for themselves and their family.

Seashells, Rose Street, Sheerness, Kent, ME12 1AW

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www.children-families.org/

All Saints Church Canterbury - Community Larder


Categories

Benefits advice, Fuel Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Community Services

Description

We operate as one of the nationally registered Warm Welcome Spaces. We open every Friday for breakfast between 9.00am and 10.00am before moving to the distribution of free fresh, tinned and packaged food and miscellaneous small household and toiletry items. We are assisted by Connecting Canterbury (a local charity providing small grants for energy and white goods) and CAB

Military Road, Canterbury, Kent, CT1 2PA

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Age Concern Sandwich


Categories

Benefits advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Information, Guidance & Support for Carers, Homelessness Services, Volunteering Services, Digital Inclusion & Skills, Community Services, Dementia and MS Advice & Support

Description

Age Concern Sandwich is a community based independent charity providing social and well-being support to the over 50s in Sandwich and the neighbouring town and villages since 1982. Age Concern Sandwich cater to the requirements of the over 50's with a full range of amenities, hot food, activities, care and advice.

Sneller House, 19/21 Cattle Market, Sandwich, Kent, CT13 9AP

View on Google Maps

www.ageconcernsandwich.com/

Connecting Canterbury


Categories

Money management & Budgeting advice, Fuel Advice & Support, Food Advice & Support

Description

We support those struggling to pay for their gas and electric on a meter by giving small grants towards this cost. We also help by giving grants to help tenants buy furniture and white goods for their properties. We also signpost clients to other relevant support. We work closely with the CAB helping with benefits. We also Distribute Food Parcels on a Thursday and Friday We are also linked with Wave Community Bank referring clients to their services

07999900659

Connecting Canterbury Diocesan House, Lady Woottons Green, Canterbury, CT1 1NQ

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Citizens Advice Canterbury


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Family Services

Description

We are an independent charity and part of the Citizens Advice network across England and Wales. We provide free, confidential and impartial advice and campaign on big issues affecting peoples lives. Our goal is to help everyone find a way forward, whatever problem they face. We offer advice primarily through phone, webchat and email channels, in person appointments are available for issues that cannot be resolved remotely, eg form filling. Freephone Adviceline is 0808 278 7846 Monday to Friday 10am-4pm. To book a call back telephone appointment, or face to face appointment for people who are unable to access us through telephone / webchat / email - call our appointment booking line 01227 452762 or 01227 740647 Monday to Friday 10 am to 1 pm.

01227 452762 / 01227 740647

3 Westgate Hall Rd, Canterbury, Kent, CT1 2BT

View on Google Maps

www.citizensadvice.org.uk/local/canterbury-district/

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