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Citizens Advice in North and West Kent


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support, Homelessness Services, Financial Vulnerability Advice & Support

Description

Citizens Advice in North and West Kent (CANWK) is an independent charity affiliated to national Citizens Advice. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem. We provide free, independent, confidential and impartial advice to people with a wide variety of issues, including debt and money matters, benefits, employment, housing and immigration. CANWK supports people across Dartford, Gravesham, Sevenoaks, Swanley, Tonbridge and Malling and Tunbridge Wells. Along with our generalist advice, we have specialist advice teams for immigration, housing, benefits, debt and employment issues, along with teams providing holistic advice for people with mental health issues (Money & Mental Health and Perinatal Health Project). Please mention in your referral if you are referring to a particular project

Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG

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www.citizensadvice.org.uk/local/north-west-kent/

Citizens Advice Canterbury


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Family Services, Information, Guidance & Support for Carers

Description

Citizens Advice Canterbury can provide a wide range of advice and assistance on different issues including Benefits, Housing, Debt and Money, Family, Employment, Immigration. We help people tackle their problems head-on with advice, information and practical support in a free, confidential, impartial and non judgmental way. As well as working with clients to sort out their individual problems. Channels of advice include: email, phone, face to face pre-booked appointments.

3 Westgate Hall Rd, Canterbury, Kent, CT1 2BT

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www.citizensadvice.org.uk/local/canterbury-district/

YOUTH NGAGE KENT


Categories

Employability Support, Mental Health and Wellbeing Advice & Support, Family Services, Digital Inclusion & Skills, Community Services, Support for young children in care and care leavers

Description

Youth Ngage are an organisation that helps to develop the potential of our participants. Using a holistic approach to supporting vulnerable young people and their families, we engage, train, and develop them to have positive self-esteem and become good role models. We work mostly with BAME youths in Gravesham, with a focus on African and Caribbean young people aged 11 - 25 years old and their parents. (PLEASE NOTE: Individuals must be aged 18+ to be referred via ReferKent) We use sports as an entry strategy to maintain peace in our community, providing healthy activities, career development projects, employability services, mental well-being support, skills development training, and community engagement events for youths and family members.

127-130 Windmill House, Windmill Street, Gravesend, Kent, DA12 1BL

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youthngage.org/

United Families UK


Categories

Benefits advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Family Services, Domestic Abuse Advice & Support, Community Services

Description

United Families UK is a One Stop Family Support Charity that offers a wide range of services, from family breakdowns to Family contact services, Addiction Support, Food Pantry, School Uniforms and much more.

Room 2 at Betteshanger Sports and Social Club, Cavell Square, Deal, Kent, CT14 9HN

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www.unitedfamiliesuk.org.uk/

The Riverside Centre


Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Community Services

Description

The Riverside Dover is an independent local charity which is a community hub for the residents of Dover. At The Riverside Centre we aim to provide vital support and life-enhancing services to the residents of Dover and surrounding rural villages, open for all ages. The centre is available to everyone however we do provide an extensive range of personalised services for older people and the wider community.

The Riverside Centre, Maison Dieu Gardens, Dover, Kent, CT16 1RL

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riversidedover.org.uk/

The Princess Project


Categories

Mental Health and Wellbeing Advice & Support, Family Services, Community Services

Description

The Princess Project helps disadvantaged mums and their families to thrive by providing a holistic package of physical, emotional, social and spiritual support. We provide both one-to-one and drop-in support for mums, as well as Totcycle, our baby/toddler bank. We run courses in topics such as parenting and building self-esteem. The Princess Project operates in Maidstone, Medway, Sheppey and Tonbridge and Malling area.

The Princess Project, Maidstone Community Support Centre, 39-48 Marsham Street, Maidstone, ME14 1HH

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www.princessproject.co.uk/

Sheppey Matters


Categories

Advice & Support for Elderly People, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Addiction Advice & Support, Transport Services, Volunteering Services, Digital Inclusion & Skills, Community Services, Physical Wellbeing Advice & Support, Additional Needs & Learning Disabilities Support Services, Financial Vulnerability Advice & Support

Description

Sheppey Matters is a health and wellbeing charity that supports the residents of the Island. We coordinate a wide range of community activities at Sheppey Healthy Living Centre and across the Isle of Sheppey. Our projects include: Sheppey Wheels - Community Transport, Legacy - Providing befriending support to the over 60's, Inspire Me - building confidence within our community, Well-Life - bringing together cooking, gardening and physical activity, Miles and Smiles - an accessible minibus that supports residents to medical and social appointments for those that are disabled, Sheppey FM - 92.2 community radio station and the Sheppey Healthy Living Centre - providing room hire, accommodating initiatives that encompass health and wellbeing in its broadest sense. ADHD Sheppey - Providing support for parents, carers and children. Eastchurch Community Hub - a group that meets on a Wednesday to craft, chat, socialise and learn.

Sheppey Matters, Sheppey Healthy Living Centre, Off the Broadway, Sheerness, Kent, ME12 1HH

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www.sheppeymatters.org.uk/

Paddock Wood Community Advice Centre


Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Family Services, Information, Guidance & Support for Carers, Community Services, Financial Vulnerability Advice & Support

Description

Paddock Wood Community Advice Centre (PWCAC) provides a free, confidential, and impartial advice service for the residents of Paddock Wood and surrounding rural parishes. We offer face-to-face appointments as well as a drop-in service. We provide advice about a wide range of matters, including consumer issues, debt and money, employment, family matters (children or relationship breakdown including domestic abuse), housing and homelessness, mental health support and welfare benefits (including representation at tribunals).

94 Commercial Road, Paddock Wood, Tunbridge Wells, Kent, TN12 6DP

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www.pwadvice.org/

My Birth Support CIC


Categories

Mental Health and Wellbeing Advice & Support, Family Services, Education Services, Community Services, Support for young children in care and care leavers

Description

My Birth Support CIC provides perinatal mental health support in and around Canterbury. Helping parents to flourish and thrive by offering affordable bespoke childbirth preparation, birth trauma recovery, parenting and infant loss support in groups or 1:1, online or face-to-face. We also tailor specialist support for couples and we have two support podcasts to help those who can't leave the house. Everything we offer is on a pay-what-you-can basis.

70 Thanington Road, Canterbury, Kent, CT13XE

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mybirth.org.uk/

Kent Family Mediation Service


Categories

Family Services

Description

Kent Family Mediation offers clients mediation for both child and financial matters. As a registered charity we can offer the option of legal aid or affordable private mediation fees. We can offer meetings either online via Zoom or face-to-face at various venues throughout Kent. Kent Family Mediation Service is also the Kent Provider of the CAFCASS Separated Parents Information Programme (SPIP) offering Court Ordered and Non-Court Ordered workshops. Kent Family Mediation Service offer Legal Aid assessments to clients; who are on low incomes, are not working, or have minimal capital assets and who are assessed as being eligible to claim for Legal Aid. Mediation clients who are eligible will get free family mediation and free legal help from a Family Solicitor.

2 Conqueror Court, Staplehurst Road, Sittingbourne, Kent, ME10 5BH

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www.kentfms.co.uk

Kent County Council Gypsy and Traveller Service


Categories

Housing Advice & Support, Family Services, Homelessness Services, Community Services

Description

We work with members of the Gypsy and Traveller Community who reside on our sites, and have a role to support them with identifying partner agencies who can assist them

Invicta House, Maidstone, Kent, ME14 1XX

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www.kent.gov.uk/leisure-and-community/gypsies-and-travellers

Invicta Community and Leisure - West Faversham Community Association


Categories

Benefits advice, Advice & Support for Elderly People, Food Advice & Support, Family Services, Community Services, Physical Wellbeing Advice & Support

Description

West Faversham Community Centre provides a range of community activities for all ages. We run activities for older people allowing them to socialise with others meaning they are not isolated at home. We have a Community Fridge which is accessible for everyone, our volunteers pick up the food that supermarkets are unable to sell and bring them here so that members of the local community can access the food for free.

West Faversham Community Centre, Bysing Wood Road, Faversham, Kent, ME13 7RH

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www.westfavershamca.org/

Home-Start South West Kent


Categories

Mental Health and Wellbeing Advice & Support, Family Services, Volunteering Services, Community Services

Description

Home-Start is a local community network of trained volunteers and expert support helping families with young children through their challenging times. We are there for parents when they need us the most because childhood can’t wait. Starting in the home, our approach is as individual as the people we’re helping. No judgement, it is just compassionate, confidential help and expert support. Every Home-Start volunteer is trained to help them work alongside families to overcome the challenges they are facing. We work with them to build on their strengths and give them the support that they need.

116b London Road, Southborough, Tunbridge Wells, Kent, TN4 0PN

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www.home-start.org.uk/home-start-south-west-kent

Happy Here CIC


Categories

Benefits advice, Fuel Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Information, Guidance & Support for Carers, Addiction Advice & Support, Volunteering Services, Community Services, Financial Vulnerability Advice & Support, Support for young children in care and care leavers

Description

Happy Here CIC are an online and in-person creative wellbeing support community, breaking down barriers between people of all genders, sexual orientation and backgrounds. We support people to take an empowered approach to their mental wellbeing. We are a social prescription service with our outreach service called the Happy Bus giving creative wellbeing advice and a more holistic approach to mental health matters.

198 High Street, Herne Bay, Kent, Kent, CT6 5AP

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www.happyhere.me/

Family Freedom & Connections


Categories

Family Services, Domestic Abuse Advice & Support

Description

Family Freedom & Connections the local provider of The Freedom Programme for women. We also offer a range services for families going through divorce and separation which include Child Contact sessions and signposting of services for those impacted by Domestic Abuse.

ISP House, Church Street, Sittingbourne, Kent, ME103EG

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www.familyfreedomconnections.co.uk

Dover District Council - Community Services


Categories

Housing Advice & Support, Family Services, Domestic Abuse Advice & Support, Armed Forces Support & Advice, Community Services

Description

Local Authority - Our Community Services team are offering support within the local community as Domestic Abuse Lead, Armed Forces Lead and Safeguarding Lead.

Dover District Council, Whitecliffs Business Park, Dover, CT16 3PJ

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Dads Unlimited


Categories

Mental Health and Wellbeing Advice & Support, Family Services, Domestic Abuse Advice & Support

Description

We aim to support dads to help them improve their co-parenting relationships after parental separation, and seek help for their mental health. The issues we support are suicidal ideation/self-harm, anxiety, depression, domestic abuse, loneliness and isolation. We provide wrap-around support on all of these issues, and focus on making sure the voice of the child is at the heart of the family breakdown process. We work hard to reduce male suicide; help male victims of domestic abuse, and reduce parental conflict / improve co-parenting. PLEASE NOTE ASSISTANCE CRITERIA: As an organisation that promotes the values of equality, diversity, dignity and respect we, will not unintentionally assist anyone with a DVPO, conviction, caution, reprimand, or any warnings; spent or otherwise, for assault, harassment, and/or abuse. We do not unintentionally assist perpetrators. If your client feels they are hurting someone, and they want help in stopping, please contact Respect on 0808 802 4040 or visit their website http://respect.uk.net/ We can assist if people who have only allegations against themselves. However, should they be found to be guilty, or have facts found against them, then again, unfortunately, we will not be able to assist them any further. As we work with numerous partner organisations, should the information be identified that the person has been found guilty of perpetrating domestic abuse; we will formally cease support in writing, and we will, in appropriate circumstances, signpost them to other services that might be able to support your needs. We take this stance in order to protect all of the people we are trying to help and their families. We also take the strong view that no matter how difficult or frustrating the challenge; the right, if not only, way to solve the situation is always through constructive and intelligent dialogue. We appreciate your understanding in advance of your cooperation on this matter. We reserve the right to withdraw our service(s) when we believe that support would not further the interests of the children or other adults. Our mentoring agreement is attached below.

Metford Units 5-7, Evegate Business Park, Station Road, Smeeth, Ashford, Kent, TN25 6SX

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www.dadsunltd.org.uk/

Citizens Advice Dover Deal


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support, Homelessness Services

Description

Citizens Advice is an independent network that helps people resolve their money, legal, family, consumer and other problems. Our staff work with people to help sort out debt worries and can help them to claim benefits they may be entitled to. We can help with housing and employment problems and deal with questions relating to consumer or tax problems. We can advise on legal matters, answer questions on immigration or family matters. We can refer to one of our specialists if you have more complex problems. We provide information and advice - our advice is provided free, it is independent, confidential, impartial and available to everyone. All of our advisers are volunteers and are fully trained to a very high standard. Dover and Deal Citizens Advice is a one stop shop for your problems.

Maison Dieu Gardens Dover 1st floor 3 Park street Deal, Maison Dieu Road, Dover, Kent, CT16 1TG

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www.doverdealadvice.co.uk/

Children & Families


Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Volunteering Services, Education Services, Community Services

Description

Children and Families is a children’s charity located in Sheerness, Kent. We operate a number of early years, and food related services to support our goals. Services include: • Seashells Children Centre – We provide a variety of services to support children aged 0-7 and their families through fun learning activities, parental programmes, health related services (health visitor team, midwifery, stop smoking etc.). • Family Support Work and Community Projects – including The Sensory Hub, the You Make the Difference Project focusing on 4 key areas such as Community Safety, Health & Wellbeing, Early Education, Community Engagement. We also have a Family Finance Worker who supports families to manage their money and budget accordingly, as well as more recently launching our Fuel & Water Home Adviser service. • Family Food Bank – Provides a food bank service across Kent to ensure no child goes hungry and has the ability to eat healthily and thrive. • Kent Community Pantry – A membership scheme that makes food affordable to communities and empowers families and individuals to provide for themselves and their family.

Seashells, Rose Street, Sheerness, Kent, ME12 1AW

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www.children-families.org/

Beyond The Page


Categories

Family Services, Immigration Advice & Support, Digital Inclusion & Skills, Education Services, Community Services, Physical Wellbeing Advice & Support

Description

Beyond The Page provides free ESOL English language classes to migrant and refugee women in Thanet. The United Mothers project provies a space to learn the skills to communicate in the workplace, with their children's teachers and health services, ultimately building friendships and integrating into their local communities. The language classes are supplemented by a wide variety of well-being and creative workshops, including painting, yoga and dance, and are curated by the women themselves.

Kent Innovation Centre, Broadstairs, Kent, CT10 2QQ

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beyondthepage.org.uk/

B.S.L Community


Categories

Money management & Budgeting advice, Housing Advice & Support, Advice & Support for Elderly People, Mental Health and Wellbeing Advice & Support, Family Services, Digital Inclusion & Skills, Community Services, Physical Wellbeing Advice & Support, Additional Needs & Learning Disabilities Support Services

Description

B.S.L Community are committed to empowering the community and reducing isolation across Kent, Medway and the surrounding areas through our impactful specialist PA support services. We specialise in: · Supporting deaf people – sign language users, deaf people with speech and deafblind people. · Bespoke support for people with a wide range of additional needs or disabilities including, people with learning difficulties and autism. · Specialist deaf parenting services We’re proud to reinvest our profits into our amazing community events and projects, like Deaf Together and Youth Projects.

Milwood House, 36b Albion Place, Maidstone, Kent, ME14 5DZ

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www.bslcommunity.org.uk

Ashford Borough Citizens Advice


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Employability Support, Family Services, Immigration Advice & Support

Description

At Ashford Borough Citizens Advice we help people to resolve their problems. We are equipped to deal with any issue, from anyone, including debt, housing, employment, welfare benefits, relationship issues and mediation, immigration, consumer and tax and NI issues. We have offices in Ashford and Tenterden and also offer telephone advice and email advice services.

Seabrooke House, Church Road, Ashford, TN23 1RD

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ashfordadvice.org/

Kent County Council - Dartford Early Help Unit 2


Categories

Family Services

Description

Early Help and Preventative Services (EHPS) in Kent aims to target early help services for the most vulnerable children, young people and families with a focus on delivering better outcomes. Children, young people and families should be able to access the right services at the right time in the right place. We aim to place them at the heart of everything we do, working in a more integrated way and avoiding, where possible, lack of coordination or wasteful duplication. Intensive support is delivered to children, young people and families through Early Help Units using an evidence based systemic model of practice and Signs of Safety. Accessing intensive support at Support Level 3 as detailed in the Kent Support Level Guidance is through the completion and submission of a Single Request for Support Form through the Children's portal to the Front Door. The Early Help Units work in partnership with other professionals and agencies and the family to build resilience and develop solutions to problems the family may be experiencing.

Dartford EH Unit 2, Early Help Units, Integrated Children’s Services, The Willows, Hilda May Avenue, Swanley, Kent, BR8 7BH

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Citizens Advice Canterbury


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Family Services

Description

We are an independent charity and part of the Citizens Advice network across England and Wales. We provide free, confidential and impartial advice and campaign on big issues affecting peoples lives. Our goal is to help everyone find a way forward, whatever problem they face. We offer advice primarily through phone, webchat and email channels, in person appointments are available for issues that cannot be resolved remotely, eg form filling. Freephone Adviceline is 0808 278 7846 Monday to Friday 10am-4pm. To book a call back telephone appointment, or face to face appointment for people who are unable to access us through telephone / webchat / email - call our appointment booking line 01227 452762 or 01227 740647 Monday to Friday 10 am to 1 pm.

01227 452762 / 01227 740647

3 Westgate Hall Rd, Canterbury, Kent, CT1 2BT

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www.citizensadvice.org.uk/local/canterbury-district/