Welcome!

Catching Lives

Categories

Housing Advice & Support, Homelessness Services, Community Services

Description

Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life. Catching Lives supports people who are homeless in Canterbury and East Kent at our day centre, providing essential facilities and individual support to improve housing, health and social connection.

01227 464904

info@catchinglives.org

Canterbury Open Day Centre, Palmer House, Station Road East, Canterbury, Kent, CT1 2RB

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www.catchinglives.org/

Orbit Housing Association - Better Days

Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Employability Support, Mental Health and Wellbeing Advice & Support, Digital Inclusion & Skills, Community Services, Damp and Mould Service, Financial Vulnerability Advice & Support

Description

Orbit is a housing association and Better Days is a free programme available to all orbit residents only. It supports thousands of customers every year by offering access to expert advice and guidance designed to support financial and digital inclusion, mental health, employment and skills. Working with independent, expert partners such as Citizens Advice, Togetherall and Mind, Orbit customers can access help on range of services to help maintain their tenancies and personal wellbeing including: - Budgeting - Managing debt and maximising income - Accessing benefits and grants - Finding work - Digital skills - Mental health support - Energy advice For more information visit: https://www.orbitcustomerhub.org.uk/help-support/

GARDEN COURT, HARRY WESTON ROAD, BINLEY BUSINESS PARK, CV3 3SU

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Golding Homes - Customer Success Team

Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Community Services, Damp and Mould Service, Financial Vulnerability Advice & Support

Description

The Customer Success Team covers all aspects of income management for our social rented properties and employment and welfare benefits support. Our Income Advisors support our customers to help sustain tenancies and maintain rent accounts. Our Welfare Benefits Advisors provide temporary intensive support including assistance with benefit claims, grant applications, help setting up utility bills and general debt issues. Our Employment Advisors offer practical help and advice on getting a job and accessing training.

County Gate One, Staceys St, Maidstone, Kent, ME14 1ST

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Citizens Advice Dover, Deal & District

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support, Homelessness Services

Description

We only cover people who live in the Dover District area. Citizens Advice is an independent network that helps people resolve their money, legal, family, consumer and other problems. Our staff work with people to help sort out debt worries and can help them to claim benefits they may be entitled to. We can help with housing and employment problems and deal with questions relating to consumer or tax problems. We can advise on legal matters, answer questions on immigration or family matters. We can refer to one of our specialists if you have more complex problems. We provide information and advice - our advice is provided free, it is independent, confidential, impartial and available to everyone. All of our advisers are volunteers and are fully trained to a very high standard. Dover and Deal Citizens Advice is a one stop shop for your problems.

Maison Dieu Gardens, Maison Dieu Road, Dover, Kent, CT16 1TG

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www.doverdealadvice.co.uk/

British Red Cross

Categories

Housing Advice & Support, Food Advice & Support, Immigration Advice & Support, Volunteering Services, Support for young children in care and care leavers

Description

The British Red Cross is the UK's largest independent provider of services and support for refugees and people seeking asylum. We help refugees from all backgrounds and religions. We will not report you to the authorities. If you are a refugee or asylum seeker in the UK, or if you know someone who is, our team may be able to support you with: -one-to-one casework -one-off support -information and signposting about where to get help. The support we give may come from the Red Cross or we may refer you to other organisations. In Gravesend we also run a Young Refugee Project that supports young people (15-25) who want to join our sessions to learn English and socialise with other young people.

British Red Cross, 36a Pelham Road, Gravesend, Kent, DA11 0HZ

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Swale Borough Council - Private Sector Housing

Categories

Housing Advice & Support, Damp and Mould Service

Description

Advice and Enforcement for the Private Rental Sector

Swale BC, East St, Sittingbourne, Kent, ME10 3HT

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Citizens Advice Thanet

Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Family Services, Information, Guidance & Support for Carers, Immigration Advice & Support, Homelessness Services

Description

Citizens Advice Thanet can provide a wide range of advice and assistance on different issues including Benefits, Housing, Debt and Money, Family, Employment, Immigration. We help people tackle their problems head-on with advice, information and practical support in a free, confidential, impartial and non judgmental way. As well as working with clients to sort out their individual problems. Channels of advice include: email, phone, face to face pre-booked appointments.

0808 278 7998

enquiries@thanetcitizensadvice.org.uk

Mill Lane Housie, Mill Lane, Margate, Kent, CT9 1LB

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thanetcitizensadvice.org/

Kent County Council - The Gypsy, Roma, Traveller Resident Service

Categories

Housing Advice & Support, Family Services, Homelessness Services, Community Services

Description

We work with members of the Gypsy and Traveller Community who reside on our sites, and have a role to support them with identifying partner agencies who can assist them

Invicta House, Maidstone, Kent, ME14 1XX

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www.kent.gov.uk/leisure-and-community/gypsies-and-travellers

Town and Country Housing - Health and Housing (North and West Kent)

Categories

Benefits advice, Housing Advice & Support, Advice & Support for Elderly People, Homelessness Services, Community Services, Damp and Mould Service

Description

A friendly, confidential service offering practical support to help clients who have a housing related issue. Our support includes: • Moving furniture, including beds, to create a micro living space • Hoarding, clearing clutter and deep cleans • Home assessment for heating, hot water, health & safety issues • Referrals for telecare or minor equipment • Fit aids and adaptations, grab rails and key safes • Make your home safe to reduce trips and falls • Information and assistance on accessing grants including Disabled Facilities Grants and local discretionary assistance • Maximising benefits • Be-friending

07823537987

HHCWK@tch.org.uk

Town and country Housing, Monson House, Monson Way, Tonbridge Wells, Kent, TN1 1LQ

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Town and Country Housing - Health and Housing (East Kent)

Categories

Housing Advice & Support, Community Services, Physical Wellbeing Advice & Support

Description

The Town and Country Housing's Health and Housing Team offer support to individuals with hospital discharge. We Support with > moving furniture, including bed, to create a micro living space >clearing clutter to make safe pathways >home assessments for heating, hot water and eclectic. > referrals for lifelines and telecare and minor equipment . >First Aid and Adaptation's, Grab rails and key safes. >make the home safe to reduce trip hazards This service works with vulnerable patients who live within the districts of Thanet, Dover, Ashford and Folkestone & Hythe Areas

Unit 6 Westwood Business Park, Strasbourg Street, Margate, Kent, CT9 4JJ

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Town and Country Housing - Home Straight

Categories

Housing Advice & Support

Description

Home Straight supports people to overcome hoarding and needs associated clutter. Commissioning, Availability & Eligibility: Our service is commissioned by local authorities and is available to residents of any tenure in that borough / district council area. We engage with people whose homes rate as 4 or above on the Clutter Image Rating Scale (CIRS). However, we do consider other associated risk factors, such as the mobility of the referred person, what the clutter consists of, and rooms or utilities that cannot be used in terms of eligibility. Personalized Support: We provide support that respects the referred person’s tolerances and needs. Trust and consent are the cornerstones of our engagement; our working assumptions are that it takes a lot of courage to allow someone into your home to sort through often prized possessions, or to acknowledge and lay bare what is often the source of so much shame. We work hard to build strong relationships with our customers so we can discuss possessions in the context of the impact it is having on their daily life. Underlying Causes: Beyond safety and improvements in utility, Home Straight is committed to helping bring about positive, long-lasting changes. Central to what we do is to support people to make decisions about the items they have retained and discuss situations and behaviours that lead to excessive acquisitions. We connect our customers with local resources to address the root causes of hoarding or clutter in their homes. We can also help the person introduce ‘healthy habits’ that support them to maintain their hard-fought successes to improve their home environment. Engagement and Assistance: Our involvement varies to meet diverse needs; from regular visits to help focus, motivate, and overcome barriers (guided self-declutter) to organizing declutters and deep cleaning services for those requiring and choosing this additional assistance. Cost of Services: Home Straight engagement is free. However, where decluttering or deep cleans are necessary, we will seek a contribution from charities, other agencies or individuals to protect the longevity of the service from which individuals, their communities and other agencies benefit.

HomeStraight@tch.org.uk

TN1 1LS

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Kent Refugee Action Network (KRAN)

Categories

Benefits advice, Housing Advice & Support, Employability Support, Immigration Advice & Support, Volunteering Services, Education Services, Community Services, Financial Vulnerability Advice & Support, Support for young children in care and care leavers

Description

Kent Refugee Action Network (KRAN) work with young separated refugees and asylum seekers who are looked after in Kent offering Learning for Life classes, advocacy and support services including case work, mentoring, wellbeing activities, progression routes and a Youth Forum. (Only individuals aged 18+ can be referred via ReferKent)

01227634320

Unit 1, Wincheap Industrial Estate, 34 Simmonds Road, Canterbury, Kent, CT1 3RA

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Gravesham Borough Council - Community Safety Team

Categories

Housing Advice & Support, Domestic Abuse Advice & Support, Homelessness Services, Financial Vulnerability Advice & Support

Description

Gravesham Borough Council's Community Safety Team includes a Domestic Abuse and Safeguarding Officer, working alongside the Housing Teams. This team supports victims of domestic abuse in the community and liaises with the Housing Team to ensure they are taking the right approach with their tenants.

Gravesham Borough Council Civic Centre, Windmill Street, Gravesend, Kent, DA12 1AU

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www.gravesham.gov.uk/keeping-gravesham-safe

Damp and Mould Initiative - Maidstone Borough Council

Categories

Fuel Advice & Support, Housing Advice & Support, Damp and Mould Service

Description

The Damp and Mould Initiative helps Maidstone residents keep themselves and their homes healthy. Help is available for anyone in the Maidsonte Borough who are suffering from Damp and Mould and those concerned the problems could arise.

Maidstone House, King Street, Maidstone, Kent, ME15 6JQ

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maidstone.gov.uk/

Connect Well East Kent

Categories

Benefits advice, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Information, Guidance & Support for Carers, Community Services, Physical Wellbeing Advice & Support

Description

Social Enterprise Kent is working with voluntary and community sector organisations across the East Kent area to provide access to various services via this social prescribing platform that enables trained professionals to refer individuals to non-medical support to maximise social, emotional and practical wellbeing. The service is available to all East Kent residents aged over 55 years, regardless of whether or not they are receiving any other services from Adult Social Care. It is also available to those under the age of 55 years, who meet the eligibility criteria and have complex needs.

The Marigold Centre,, 65 Shaftesbury Avenue,, Cheriton, CT19 4NS

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www.connectwelleastkent.org.uk/

Clarion Housing Group - Clarion Domestic Abuse Services

Categories

Housing Advice & Support, Domestic Abuse Advice & Support

Description

Clarion Housing Group - Clarion Domestic Abuse Services has 17 Refuges for women & children in Kent, Medway & East Sussex, with 114+bed spaces. We have Community Based Outreach Support Officers and Independent Domestic Violence Advisors (IDVAs) in North & South Kent and Hospital IDVAs in 2 Kent hospitals. We can offer support through out Tenancy Sustainment Team and a helpline for members of the public and a dedicated adviceline for professionals, covering Kent, Sussex and Medway.

Clarion Housing Group, 6 More London Place, Tooley Street, London, SE1 2DA

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www.clarionhg.com/

Citizens Advice Maidstone

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Mental Health and Wellbeing Advice & Support

Description

Providing free impartial confidential advice to residents of Maidstone on a wide variety of subjects. We assist in form completion and benefits applications, provide specialist support for MS clients, and energy advice. We offer advice primarily through phone and email channels, and offer in-person appointments for issues that cannot be resolved remotely, eg form filling. We support clients to make Universal Credit applications.

Citizens Advice 2, Bower Terrace, Tonbridge Road, Maidstone, Kent, ME16 8RY

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www.maidstonecab.org.uk/

Citizens Advice in North and West Kent

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support, Homelessness Services, Financial Vulnerability Advice & Support

Description

Citizens Advice in North and West Kent (CANWK) is an independent charity affiliated to national Citizens Advice. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem. We provide free, independent, confidential and impartial advice to people with a wide variety of issues, including debt and money matters, benefits, employment, housing and immigration. CANWK supports people across Dartford, Gravesham, Sevenoaks, Swanley, Tonbridge and Malling and Tunbridge Wells. Along with our generalist advice, we have specialist advice teams for immigration, housing, benefits, debt and employment issues, along with teams providing holistic advice for people with mental health issues (Money & Mental Health and Perinatal Health Project). Please mention in your referral if you are referring to a particular project

Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG

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www.citizensadvice.org.uk/local/north-west-kent/

Age UK Tunbridge Wells

Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Advice & Support for Elderly People, Mental Health and Wellbeing Advice & Support, Information, Guidance & Support for Carers, Volunteering Services, Digital Inclusion & Skills, Community Services, Dementia and MS Advice & Support, Physical Wellbeing Advice & Support

Description

We compete holistic assessments within the patient/client home environment. This is done through an informal conversation with the person(s) requiring support. We can support with benefit maximisation, advocacy or even support within the services offered through Age UK. We can also support clients/patients to access services within the wider sector, this could be care agencies, MDT, District Nurses, Kent Fire and Rescue Services's Safe and Well Offer, our team will support with as much or as little as they would like. Age UK is open 5 days per week.

Age UK Tunbridge Wells, Wood Street, Tunbridge Wells, Kent, TN1 2QS

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www.ageuk.org.uk/tunbridgewells

United Families UK

Categories

Benefits advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Family Services, Domestic Abuse Advice & Support, Community Services

Description

United Families UK is a One Stop Family Support Charity that offers a wide range of services, from family breakdowns to Family contact services, Addiction Support, Food Pantry, School Uniforms and much more.

Room 2 at Betteshanger Sports and Social Club, Cavell Square, Deal, Kent, CT14 9HN

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www.unitedfamiliesuk.org.uk/

Tunbridge Wells Borough Council

Categories

Benefits advice, Housing Advice & Support, Mental Health and Wellbeing Advice & Support, Homelessness Services, Volunteering Services, Digital Inclusion & Skills, Education Services, Community Services

Description

Part of Tunbridge Wells Borough Council, we are the museum, adult education, tourist information, council services hub and library in central Tunbridge Wells. As well as dealing with council enquiries and a range of visitors who have a range of issues and needs, we also provide wellbeing services for people throughout our community.

The Amelia Scott, Mount Pleasant Road, Royal Tunbridge Wells, Kent, TN1 1AW

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www.theamelia.co.uk

Tonbridge and Malling Borough Council - Housing Solutions

Categories

Benefits advice, Housing Advice & Support, Homelessness Services, Physical Wellbeing Advice & Support

Description

We are the Statutory Homeless Service for Tonbridge and Malling Borough Council

Tonbridge and Malling Borough Council, Gibson Building, Gibson Drive, Kings Hill, Kent, ME19 4LZ

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www.tmbc.gov.uk/

The Riverside Centre

Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Community Services

Description

The Riverside Dover is an independent local charity which is a community hub for the residents of Dover. At The Riverside Centre we aim to provide vital support and life-enhancing services to the residents of Dover and surrounding rural villages, open for all ages. The centre is available to everyone however we do provide an extensive range of personalised services for older people and the wider community.

The Riverside Centre, Maison Dieu Gardens, Dover, Kent, CT16 1RL

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riversidedover.org.uk/

Thanet District Council - Home Energy Advice Service

Categories

Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support

Description

We provide an Energy Advice Service which is unique in Kent and we are able to help households across Thanet, regardless of whether they are a homeowner, private rented or social rented and regardless of their financial situation. We are able to give free impartial advice and discuss ways to lower energy bills, help advise on energy efficiency measures, give support with energy debts and other household debts. Provide information on the available energy home improvement grants to help bring down energy bills and lower carbon footprint. Give advice on renewable energy such as solar panels (PV) and advice on the Solar Together scheme that is available in Kent. We can also signpost to other help that is available. We would welcome any referrals that you would like to make to our team.

01843 577400

energysaving@thanet.gov.uk

Thanet District Council, Cecil St, Margate, Kent, CT9 1AY

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www.thanet.gov.uk/services/energy-in-the-home-energy-and-climate-change-environmental-services/

Thanet District Council - Community Team

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Homelessness Services, Community Services

Description

Thanet District Council is responsible for distribution of the Household Support Fund to vulnerable households and families with children in Thanet, who are not receiving other types of financial help. Thanet District Council also provides support to Thanet residents with respect to benefit support and maximisation, support to avoid food and fuel poverty, home energy efficiency and conservation, general well-being and community safety.

Council Offices, Cecil Street, Margate, Kent, CT9 1XZ

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www.thanet.gov.uk/

Sittingbourne and Sheppey Helping Ukraine

Categories

Benefits advice, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Immigration Advice & Support, Digital Inclusion & Skills, Community Services

Description

Sittingbourne and Sheppey Helping Ukraine supports all Ukrainian refugees arriving in the Swale area. We support their families and/or Hosts. We make sure that they can safely integrate into the community, with support, signposting, and a hub for the refugees to meet, and build relationships. We have a foodbank, clothing, and work with key government departments.

39 Chilton Avenue, Remembrance Avenue, Sittingbourne, Kent, ME10 4TE

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Sevenoaks District Council - HERO Service

Categories

Benefits advice, Debt advice, Housing Advice & Support, Employability Support, Food Advice & Support, Volunteering Services

Description

The HERO Service provides support to its residents within the Sevenoaks District who are in the privately rented sector or owner occupiers. The HERO Service will provide personlised support for: Saving money on fuel bills, Debt, rent or mortgage guidance, Welfare benefits, Retraining, skills and further education options, Getting back to work, Volunteering, Referrals to support services, Referrals for housing advice.

Council Offices, Argyle Road, Sevenoaks, Kent, TN13 1HG

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www.sevenoaks.gov.uk

Porchlight

Categories

Housing Advice & Support, Mental Health and Wellbeing Advice & Support, Homelessness Services, Community Services

Description

Porchlight Live Well Kent & Medway services offer support in East Kent and the Dartford, Gravesham and Swanley areas. Porchlight is a Kent based Charity supporting people who have experienced homelessness and/or Mental health challenges. We help people to reach their full potential by breaking down the barriers to housing, mental and physical health, work, education, financial independence or daily living skills. We have lots of services that can help and how we help depends on someone's situation. Whatever people are facing, we're here for them.

Porchlight Head office, 18-19 Watling Street, Canterbury, Kent, CT1 2UA

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www.porchlight.org.uk/

Paddock Wood Community Advice Centre

Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Family Services, Information, Guidance & Support for Carers, Community Services, Financial Vulnerability Advice & Support

Description

Paddock Wood Community Advice Centre (PWCAC) provides a free, confidential, and impartial advice service for the residents of Paddock Wood and surrounding rural parishes. We offer face-to-face appointments as well as a drop-in service. We provide advice about a wide range of matters, including consumer issues, debt and money, employment, family matters (children or relationship breakdown including domestic abuse), housing and homelessness, mental health support and welfare benefits (including representation at tribunals).

94 Commercial Road, Paddock Wood, Tunbridge Wells, Kent, TN12 6DP

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www.pwadvice.org/

North Kent Mind

Categories

Money management & Budgeting advice, Housing Advice & Support, Mental Health and Wellbeing Advice & Support, Community Services

Description

We are North Kent Mind, an independent mental health charity providing support to people living in Dartford, Gravesham and Swanley. We offer a wide range of services for people who experience mental health issues, which can be provided individually or in small or large groups. We support our local community through our Housing Service, Fee-Paying Counselling and Anger Management courses, Employment Services, Money Guidance, Training, a selection of Wellbeing Services, Children and Young Person's Services and a range of therapies and courses made available through the NHS Talking Therapies.

North Kent Mind The Almshouses, 20 West Hill, Dartford, Kent, DA1 2EP

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northkentmind.co.uk/

Mental Health UK

Categories

Money management & Budgeting advice, Housing Advice & Support, Employability Support, Mental Health and Wellbeing Advice & Support

Description

Into Work is a Service for people in Gravesend. It is a new holistic employment service providing wraparound support to help people back into employment. We know how vital employment can be for people, both mentally and practically in terms of providing purpose and financial stability. Into Work provides - Tailored support plan around money, housing, confidence, motivation etc. - Assistance with creating targeted CV’s. Help with completing application forms and cover letters. - Support with job searching, including setting up email addresses and registering with jobsites. - Brokering and seeking job vacancies. - Access to our online Employment Hub. - Signposting to training opportunities, including English, Maths and IT skills. - Signposting for advice and support with in-work benefits and volunteering. - Support and advice for you and your employer once in work. - Access to supported employment while retaining disability related benefits. We work with people to identify their hopes and aspirations, and what support they need to achieve them. A tailored action plan is developed to help measure progress along the way. Into Work builds on the Individual Placement and Support employment service mode.

N/A

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mentalhealth-uk.org/

Medway Council - Council Tax

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support

Description

Local authority - dealing with enquiries concerning Council Tax

Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR

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www.medway.gov.uk/

Homelessness Prevention Project (CANWK)

Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Homelessness Services

Description

The Homelessness Prevention Project is part of Citizens Advice in North and West Kent. The project supports people facing actual and threatened homelessness and those at future risk. We work across North and West Kent and support local people in Gravesham, Dartford, Swanley, Sevenoaks, Tonbridge & Malling and Tunbridge Wells. There are lots of ways we can help people avoid homelessness and support people in housing crisis including: - Advise and support people facing homelessness - Support and represent people facing possession proceedings or eviction - Liaise and negotiate with landlords, housing associations and mortgage providers - Offer support with money management, debt, benefits and income maximisation - Help prevent a situation getting out of control and reaching crisis point

Citizens Advice in North and West Kent, Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG

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www.citizensadvice.org.uk/local/north-west-kent/

Gravesham Borough Council (Customer Services)

Categories

Benefits advice, Housing Advice & Support, Food Advice & Support, Homelessness Services

Description

Gravesham Borough Council is a Local Authority assisting residents in the borough to access advice on council tax, benefits, Food Bank e-vouchers and homelessness.

Windmill Street, Windmill Street, Gravesend, Kent, Kent, DA12 1AU

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www.gravesham.gov.uk/

Folkestone Rainbow Centre

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Addiction Advice & Support, Homelessness Services, Volunteering Services, Physical Wellbeing Advice & Support

Description

The Folkestone Rainbow Centre Homeless support service offers advice and advocacy as well as day centre and breakfast club. The umbrella organisation also offers Food bank and Foodstop services as well as money advice support and a charity shop.

69 Sandgate Road, Folkestone, Kent, CT20 2AF

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www.rainbow-centre.org/

Folkestone & Hythe District Council - Welfare Team

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Mental Health and Wellbeing Advice & Support, Community Services

Description

Local Authority supporting people with help for rent and council tax payments as well as money guidance, general welfare and benefit support

Civic Centre Castle Hill Avenue, Folkestone, Kent, CT20 2QY

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www.folkestone-hythe.gov.uk/

Folkestone & Hythe District Council - Customer Service Team

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Homelessness Services, Community Services, Financial Vulnerability Advice & Support

Description

Local Authority supporting people with help for rent and council tax payments as well as money guidance, general welfare and benefit support

Civic Centre Castle Hill Avenue, Folkestone, Kent, CT20 2QY

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www.folkestone-hythe.gov.uk/

Dover District Council - Community Services

Categories

Housing Advice & Support, Family Services, Domestic Abuse Advice & Support, Armed Forces Support & Advice, Community Services

Description

Local Authority - Our Community Services team are offering support within the local community as Domestic Abuse Lead, Armed Forces Lead and Safeguarding Lead.

Dover District Council, Whitecliffs Business Park, Dover, CT16 3PJ

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Citizens Advice Swale

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Immigration Advice & Support, Homelessness Services

Description

We are operating face to face services in Sittingbourne and Faversham on a limited basis and by appointment only on Mondays (Sitt) and Fridays (Fav). We offer free, impartial, and confidential advice to anyone who needs it to support them to find a way forward, whatever problem they face. We can provide telephone, online and (where possible) face-to-face support from generalist advisers and specialists in debt and welfare benefits. Advice can be related to money, benefit, housing or employment problems, or in relation to a crisis somebody may be facing.

Swale House, East Street, Sittingbourne, Kent, ME10 3HT

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citizensadviceswale.uk/

Citizens Advice Shepway

Categories

Benefits advice, Debt advice, Housing Advice & Support, Employability Support, Homelessness Services

Description

We provide advice and assistance on a wide range of subjects, including Benefits, Debt, Employment, Housing and Consumer, to Folkestone & Hythe residents.

Units 4 - 6 Princes Gate, George Lane, Folkestone, Kent, CT20 1RH

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citizensadviceshepway.org.uk/

Citizens Advice Edenbridge and Westerham

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Immigration Advice & Support, Homelessness Services

Description

Free, confidential, impartial advice on a wide range of subjects, including money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem.

The Eden Centre, Four Elms Road, Edenbridge, TN8 6BY

View on Google Maps

www.citizensadvice.org.uk/local/edenbridge-and-westerham/

Children & Families

Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Volunteering Services, Education Services, Community Services

Description

Children and Families is a children’s charity located in Sheerness, Kent. We operate a number of early years, and food related services to support our goals. Services include: • Seashells Children Centre – We provide a variety of services to support children aged 0-7 and their families through fun learning activities, parental programmes, health related services (health visitor team, midwifery, stop smoking etc.). • Family Support Work and Community Projects – including The Sensory Hub, the You Make the Difference Project focusing on 4 key areas such as Community Safety, Health & Wellbeing, Early Education, Community Engagement. We also have a Family Finance Worker who supports families to manage their money and budget accordingly, as well as more recently launching our Fuel & Water Home Adviser service. • Family Food Bank – Provides a food bank service across Kent to ensure no child goes hungry and has the ability to eat healthily and thrive. • Kent Community Pantry – A membership scheme that makes food affordable to communities and empowers families and individuals to provide for themselves and their family.

Seashells, Rose Street, Sheerness, Kent, ME12 1AW

View on Google Maps

www.children-families.org/

Beam

Categories

Housing Advice & Support, Employability Support, Homelessness Services

Description

Beam supports individuals experiencing or at risk of homelessness into employment and private rented sector housing. Beam partners with Maidstone Borouh Council to remove the financial barriers that prevent service users from starting work (such as childcare, travel costs, and tech) and accessing the private rented sector (first month's rent, deposit, and a moving van.) They also provide wraparound caseworker support, empowering service users to find and secure their own jobs and properties. Every service user who finds a new home through Beam will receive 9 months of sustainment support from Beam's expert sustainment team.

Senna Building, Gorsuch Pl, London, E2 8JF

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B.S.L Community

Categories

Money management & Budgeting advice, Housing Advice & Support, Advice & Support for Elderly People, Mental Health and Wellbeing Advice & Support, Family Services, Digital Inclusion & Skills, Community Services, Physical Wellbeing Advice & Support, Additional Needs & Learning Disabilities Support Services

Description

B.S.L Community are committed to empowering the community and reducing isolation across Kent, Medway and the surrounding areas through our impactful specialist PA support services. We specialise in: · Supporting deaf people – sign language users, deaf people with speech and deafblind people. · Bespoke support for people with a wide range of additional needs or disabilities including, people with learning difficulties and autism. · Specialist deaf parenting services We’re proud to reinvest our profits into our amazing community events and projects, like Deaf Together and Youth Projects.

Milwood House, 36b Albion Place, Maidstone, Kent, ME14 5DZ

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www.bslcommunity.org.uk

Ashford Borough Council Welfare Intervention

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Food Advice & Support, Homelessness Services

Description

• Council Tax advice, including Council Tax debt advice • Claiming Council Tax reduction or housing benefit • Claiming Discretionary Housing Payments or Council Tax Exceptional Circumstances Payments • General housing advice, including advice regarding rent arrears • Referrals for homelessness advice • General advice around claiming other benefits and support, such as Universal Credit, Foodbank vouchers, and other Department for Work and Pension benefits

Ashford Borough Council, Civic Centre, Tannery Lane, Ashford, TN23 1PL

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www.ashford.gov.uk

Ashford Borough Citizens Advice

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Employability Support, Family Services, Immigration Advice & Support

Description

At Ashford Borough Citizens Advice we help people to resolve their problems. We are equipped to deal with any issue, from anyone, including debt, housing, employment, welfare benefits, relationship issues and mediation, immigration, consumer and tax and NI issues. We have offices in Ashford and Tenterden and also offer telephone advice and email advice services.

Seabrooke House, Church Road, Ashford, TN23 1RD

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ashfordadvice.org/

Age Concern Sandwich

Categories

Benefits advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Information, Guidance & Support for Carers, Homelessness Services, Volunteering Services, Digital Inclusion & Skills, Community Services, Dementia and MS Advice & Support

Description

Age Concern Sandwich is a community based independent charity providing social and well-being support to the over 50s in Sandwich and the neighbouring town and villages since 1982. Age Concern Sandwich cater to the requirements of the over 50's with a full range of amenities, hot food, activities, care and advice.

Sneller House, 19/21 Cattle Market, Sandwich, Kent, CT13 9AP

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www.ageconcernsandwich.com/

Citizens Advice Canterbury

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Family Services

Description

We are an independent charity and part of the Citizens Advice network across England and Wales. We provide free, confidential and impartial advice and campaign on big issues affecting peoples lives. Our goal is to help everyone find a way forward, whatever problem they face. We offer advice primarily through phone, webchat and email channels, in person appointments are available for issues that cannot be resolved remotely, eg form filling. Freephone Adviceline is 0808 278 7846 Monday to Friday 10am-4pm. To book a call back telephone appointment, or face to face appointment for people who are unable to access us through telephone / webchat / email - call our appointment booking line 01227 452762 or 01227 740647 Monday to Friday 10 am to 1 pm.

01227 452762 / 01227 740647

3 Westgate Hall Rd, Canterbury, Kent, CT1 2BT

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www.citizensadvice.org.uk/local/canterbury-district/