Welcome!

Damp and Mould Initiative - Maidstone Borough Council


Categories

Fuel Advice & Support, Housing Advice & Support, Damp and Mould Service

Description

The Damp and Mould Initiative helps Maidstone residents keep themselves and their homes healthy. Help is available for anyone suffering from Damp and Mould and those concerned the problems could arise.

housingstandards@maidstone.gov.uk

Maidstone House, King Street, Maidstone, Kent, ME15 6JQ

View on Google Maps

Folkestone Rainbow Centre


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Addiction Advice & Support, Homelessness Services, Volunteering Services, Physical Wellbeing Advice & Support

Description

The Folkestone Rainbow Centre Homeless support service offers advice and advocacy as well as day centre and breakfast club. The umbrella organisation also offers Food bank and Foodstop services as well as money advice support and a charity shop.

69 Sandgate Road, Folkestone, Kent, CT20 2AF

View on Google Maps

Sittingbourne and Sheppey helping Ukraine


Categories

Benefits advice, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Mental Health and Wellbeing Advice & Support, Immigration Advice & Support, Domestic Abuse Advice & Support, Volunteering Services, Digital Inclusion & Skills, Community Services

Description

We support all Ukrainian refugees arriving in the Swale area. We support their families and/or Hosts. We make sure that they can safely integrate into the community, with support, signposting, and a hub for the refugees to meet, and build relationships. We have a foodbank, clothing, and work with key government departments.

KCC Childrens and Social Services Building, Remembrance Avenue, Sittingbourne, Kent, ME10 4DD

View on Google Maps

Thanet District Council - Community Team


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Domestic Abuse Advice & Support, Homelessness Services, Armed Forces Support & Advice, Community Services

Description

Thanet District Council is responsible for distribution of the Household Support Fund to vulnerable households and families with children in Thanet, who are not receiving other types of financial help. Thanet District Council also provides support to Thanet residents with respect to benefit support and maximisation, support to avoid food and fuel poverty, home energy efficiency and conservation, general well-being and community safety.

Council Offices, Cecil Street, Margate, Kent, CT9 1XZ

View on Google Maps

Citizens Advice Thanet


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Immigration Advice & Support

Description

Citizens Advice Thanet helps people tackle their problems head-on with advice, information and practical support in a free, confidential, impartial and non judgmental way. As well as working with clients to sort out their individual problems. Channels of advice include: email, phone, face to face pre booked appointments. Together challenging discrimination and unfairness.

0808 278 7998

enquiries@thanetcitizensadvice.org.uk

Citizens Advice Thanet, 2nd Floor, Mill Lane House, Mill Lane, Margate, CT9 1LB

View on Google Maps

thanetcitizensadvice.org/

Perinatal Money and Mental Health Project - Citizens Advice NWK


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Homelessness Services

Description

We provide free, confidential and impartial money advice and support to help new parents or soon-to-be parents that are struggling with their money and mental health. Clients will receive a dedicated specialist adviser who can support them to deal with any debts, manage their money better, maximise their income and improve their mental health and wellbeing. People can refer themselves to the project, or we can receive referrals from other agencies including community services, midwives, health visitors and children's services.

8th Floor, Royal Victoria Place, Calverley Road, Tunbridge Wells, Kent, TN1 2SS

View on Google Maps

Paddock Wood Community Advice Centre


Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Mental Health and Wellbeing Advice & Support, Family Services, Information, Guidance & Support for Carers, Community Services

Description

Paddock Wood Community Advice Centre (“PWCAC”) provides a free, confidential, and impartial advice service for the residents of Paddock Wood and surrounding rural parishes. We offer face-to-face appointments as well as a drop-in service. We provide advice about a wide range of matters, including consumer issues, debt and money, employment, family matters (children or relationship breakdown including domestic abuse), housing and homelessness, mental health support and welfare benefits (including representation at tribunals). PWCAC holds the Advice Quality Standard (AQS) mark.

01892 838619

info@pwadvice.org

94 Commercial Road, Paddock Wood, Tunbridge Wells, Kent, TN12 6DP

View on Google Maps

www.pwadvice.org/

Age UK Tunbridge Wells


Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Advice & Support for Elderly People, Mental Health and Wellbeing Advice & Support, Information, Guidance & Support for Carers, Volunteering Services, Digital Inclusion & Skills

Description

We compete holistic assessments within the patient/client home environment. This is done through an informal conversation with the person(s) requiring support. We can support with benefit maximisation, advocacy or even support within the services offered through Age UK. We can also support clients/patients to access services within the wider sector, this could be care agencies, MDT, District Nurses, Kent fire and rescue safe and well being, our team will support with as much or as little as they would like. Age UK is open 5 days per week , however outside of these hours there will be an option to leave a message or an email facility.

01892522591

info@agewellwestkent.org.uk

Age UK Tunbridge Wells, Wood Street, Tunbridge Wells, Kent, TN1 2QS

View on Google Maps

www.ageuk.org.uk/tunbridgewells

The Riverside Centre


Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Community Services

Description

The Riverside Dover is an independent local charity which is a community hub for the residents of Dover. At The Riverside Centre we aim to provide vital support and life-enhancing services to the residents of Dover and surrounding rural villages, open for all ages. The centre is available to everyone however we do provide an extensive range of personalised services for older people and the wider community.

01304 207268

centremanager@riversidedover.org.uk

The Riverside Centre, Maison Dieu Gardens, Dover, Kent, CT16 1RL

View on Google Maps

riversidedover.org.uk/

North Kent Mind


Categories

Money management & Budgeting advice, Housing Advice & Support, Employability Support, Mental Health and Wellbeing Advice & Support, Education Services, Community Services

Description

We are North Kent Mind, an independent mental health charity providing support to people living in Dartford, Gravesham and Swanley. We offer a wide range of services for people who experience mental health issues, which can be provided individually or in small or large groups. We support our local community through our Housing Service, Fee-Paying Counselling and Anger Management courses, Employment Services, Money Guidance, Training, a selection of Wellbeing Services, Children and Young Person's Services and a range of therapies and courses made available through the NHS Talking Therapies.

01322 291380

North Kent Mind The Almshouses, 20 West Hill, Dartford, Kent, DA1 2EP

View on Google Maps

northkentmind.co.uk/

Gravesham Borough Council (Customer Services)


Categories

Benefits advice, Housing Advice & Support, Food Advice & Support, Homelessness Services

Description

Local authority assisting residents to access advice on council tax, benefits, Food Bank e-vouchers, homelessness.

01474 337725

jackie.denton@gravesham.gov.uk

Windmill Street, Windmill Street, Gravesend, Kent, Kent, DA12 1AU

View on Google Maps

www.gravesham.gov.uk/

United Families UK


Categories

Housing Advice & Support, Food Advice & Support, Family Services, Addiction Advice & Support

Description

United Families UK is a One Stop Family Support Charity that offers a wide range of services, from family breakdowns to Family contact services, Addiction Support, Food Pantry, School Uniforms and much more.

01304 799997

17-23 Queen Street, Deal, Kent, CT14 6ET

View on Google Maps

www.unitedfamiliesuk.org.uk/

Citizens Advice Maidstone


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Mental Health and Wellbeing Advice & Support

Description

Providing free impartial confidential advice to residents of Maidstone on a wide variety of subjects. We assist in form completion and benefits applications, provide specialist support for MS clients, and energy advice. We offer advice primarily through phone and email channels, and offer in-person appointments for issues that cannot be resolved remotely, eg form filling. We support clients to make Universal Credit applications.

01622 750770

manager@maidstonecab.org.uk

Citizens Advice 2, Bower Terrace, Tonbridge Road, Maidstone, Kent, ME16 8RY

View on Google Maps

www.maidstonecab.org.uk/

Age Concern Sandwich


Categories

Benefits advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Information, Guidance & Support for Carers, Homelessness Services, Volunteering Services, Digital Inclusion & Skills, Community Services, Dementia and MS Advice & Support

Description

Age concern Sandwich is a community based independent charity providing social and well-being support to the over 50s in Sandwich and the neighbouring town and villages since 1982.

Sneller House, 19/21 Cattle Market, Sandwich, Kent, CT13 9AP

View on Google Maps

Connect Well East Kent


Categories

Benefits advice, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Information, Guidance & Support for Carers, Community Services

Description

Social Enterprise Kent is working with voluntary and community sector organisations across the East Kent area to provide access to services via this social prescribing platform that enables trained professionals to refer individuals to non-medical support to maximise social, emotional and practical wellbeing. The service is available to all East Kent residents aged over 55 years, regardless of whether or not they are receiving any other services from Adult Social Care. It is also available to those under the age of 55 years, who meet the eligibility criteria and have complex needs.

0300 302 0178

connectwell@sekgroup.org.uk

The Marigold Centre,, 65 Shaftesbury Avenue,, Cheriton, CT19 4NS

View on Google Maps

Citizens Advice Shepway


Categories

Benefits advice, Debt advice, Housing Advice & Support, Employability Support

Description

We provide advice and assistance on a wide range of subjects, including Benefits, Debt, Employment, Housing and Consumer, to Folkestone & Hythe residents.

Units 4 - 6 Princes Gate, George Lane, Folkestone, Kent, CT20 1RH

View on Google Maps

Children & Families


Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Volunteering Services, Education Services

Description

Children and Families is a children’s charity located in Sheerness, Kent. We operate a number of early years, and food related services to support our goals. Services include: • Seashells Children Centre – one of the first children’s centres set up across the county as part of the original Sure Start Programme. We provide a variety of services to support children aged 0-7 and their families through fun learning activities, parental programmes, health related services (health visitor team, midwifery, stop smoking etc.). • Family Support Work and Community Projects – Through funding from the National Lottery, Children In Need, Kent Community Foundation and others we have been able to set up and deliver various community based projects, including The Sensory Hub, the You Make the Difference Project focusing on 4 key areas such as Community Safety, Health & Wellbeing, Early Education, Community Engagement. We also have a Family Finance Worker who supports families to manage their money and budget accordingly, as well as more recently launching our Fuel & Water Home Adviser service which aims to raise awareness in reducing household carbon emissions by becoming more fuel water efficient. • FareShare Kent – Redistributes good quality surplus food from the food industry to other local charities and community groups across Kent and Medway. • Family Food Bank – Provides a food bank service across Kent to ensure no child goes hungry and has the ability to eat healthily and thrive. • Kent Community Pantry – A membership scheme that makes food affordable to communities and empowers families and individuals to provide for themselves and their family. Our work broadly focuses on ensuring that children can be healthy, stay safe, enjoy & achieve, make a positive contribution and achieve economic wellbeing. We aim to ensure that we provide high quality services that are value for money and deliver positive outcomes. Our vision is 'Working together to give children and families the best opportunities in life'.

01795 889233

Seashells, Rose Street, Sheerness, Kent, ME12 1AW

View on Google Maps

www.children-families.org/

Homelessness Prevention Project (CANWK)


Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Homelessness Services

Description

The Homelessness Prevention Project is part of Citizens Advice in North and West Kent. The project supports people facing actual and threatened homelessness and those at future risk. We work across North and West Kent and support local people in Gravesham, Dartford, Swanley, Sevenoaks, Tonbridge & Malling and Tunbridge Wells. There are lots of ways we can help people avoid homelessness and support people in housing crisis including: - Advise and support people facing homelessness - Support and represent people facing possession proceedings or eviction - Liaise and negotiate with landlords, housing associations and mortgage providers - Offer support with money management, debt, benefits and income maximisation - Help prevent a situation getting out of control and reaching crisis point

housing@nwkent.cab.org.uk

Citizens Advice in North and West Kent, Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG

View on Google Maps

www.citizensadvice.org.uk/local/north-west-kent/

Kent County Council Gypsy and Traveller Service


Categories

Housing Advice & Support

Description

We work with members of the Gypsy and Traveller Community who reside on our sites, and have a role to support them with identifying partner agencies who can assist them

03000 421567

gypsy.traveller@kent.gov.uk

Invicta House, Maidstone, Kent, ME14 1XX

View on Google Maps

www.kent.gov.uk/leisure-and-community/gypsies-and-travellers

Porchlight


Categories

Housing Advice & Support, Mental Health and Wellbeing Advice & Support, Homelessness Services

Description

Porchlight Live Well Kent & Medway services offer support in East Kent and the Dartford, Gravesham and Swanley areas. Porchlight is a Kent based Charity supporting people who have experienced homelessness and/or Mental health challenges.

01227 760078

Porchlight Head office, 18-19 Watling Street, Canterbury, Kent, CT1 2UA

View on Google Maps

Beam


Categories

Housing Advice & Support, Employability Support, Homelessness Services

Description

Beam supports individuals experiencing or at risk of homelessness into employment and private rented sector housing. Beam partners with Maidstone council to remove the financial barriers that prevent service users from starting work (such as childcare, travel costs, and tech) and accessing the private rented sector (first month's rent, deposit, and a moving van.) They also provide wraparound caseworker support, empowering service users to find and secure their own jobs and properties. Every service user who finds a new home through Beam will receive 9 months of sustainment support from Beam's expert sustainment team.

Referrals@beam.org

Senna Building, Gorsuch Pl, London, E2 8JF

View on Google Maps

Ashford Borough Citizens Advice


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Employability Support, Family Services, Immigration Advice & Support

Description

We have been offering advice and guidance on debt, housing, employment, welfare benefits, relationship issues and mediation, immigration, consumer and tax and NI issues since 1943. Over the past 80 years we have supported literally hundreds of thousands of Clients resolve their problems

01233 626185

ashfordadvice@gmail.com

Seabrooke House, Church Road, Ashford, Kent, TN23 1RD

View on Google Maps

ashfordadvice.org/

Ashford Borough Council Welfare Intervention


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Food Advice & Support, Homelessness Services

Description

• Council Tax advice, including Council Tax debt advice • Claiming Council Tax reduction or housing benefit • Claiming Discretionary Housing Payments or Council Tax Exceptional Circumstances Payments • General housing advice, including advice regarding rent arrears • Referrals for homelessness advice • General advice around claiming other benefits and support, such as Universal Credit, Foodbank vouchers, and other Department for Work and Pension benefits

Welfareinterventionteam@ashford.gov.uk

Ashford Borough Council, Civic Centre, Tannery Lane, Ashford, Kent, TN23 1PL

View on Google Maps

www.ashford.gov.uk

Citizens Advice Canterbury


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Family Services

Description

We are an independent charity and part of the Citizens Advice network across England and Wales. We provide free, confidential and impartial advice and campaign on big issues affecting peoples lives. Our goal is to help everyone find a way forward, whatever problem they face. We offer advice primarily through phone, webchat and email channels, in person appointments are available for issues that cannot be resolved remotely, eg form filling. Freephone Adviceline is 0808 278 7846 Monday to Friday 10am-4pm. To book a call back telephone appointment, or face to face appointment for people who are unable to access us through telephone / webchat / email - call our appointment booking line 01227 452762 or 01227 740647 Monday to Friday 10 am to 1 pm.

01227 452762 / 01227 740647

3 Westgate Hall Rd, Canterbury, Kent, CT1 2BT

View on Google Maps

www.citizensadvice.org.uk/local/canterbury-district/

Citizens Advice Dover Deal


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support

Description

Citizens Advice is an independent network that helps people resolve their money, legal, family, consumer and other problems. We provide information and advice and influences government and organizations to bring about change in policies and laws. Our advice is provided free, it is independent, confidential, impartial and available to everyone. All of our advisers are volunteers and are fully trained to a very high standard, working at over 3,200 service outlets throughout the country. Our staff work with you to help sort out your debt worries and can help you to claim benefits you may be entitled to. We can help you with housing and employment problems and deal with questions relating to consumer or tax problems. We can advise on legal matters, answer questions on immigration or family matters. We can refer you to one of our specialists if you have more complex problems. Dover and Deal Citizens Advice is a one stop shop for your problems.

chiefofficer@doverdealcitizensadvice.org.uk

Maison Dieu Gardens Dover 1st floor 3 Park street Deal, Maison Dieu Road, Dover, Kent, CT16 1TG

View on Google Maps

www.doverdealadvice.co.uk/

Citizens Advice Edenbridge and Westerham


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People

Description

Free, confidential, impartial advice on a wide range of subjects. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem. Can be contacted: Monday to Wednesday - Telephone: 9.30am to 4pm. Drop in: 10am to 3pm

03000 420773

edenbridge@cabnet.org.uk

The Eden Centre, Four Elms Road, Edenbridge, TN8 6BY

View on Google Maps

www.citizensadvice.org.uk/local/edenbridge-and-westerham/

Citizens Advice Swale


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People

Description

We are operating face to face services in Sittingbourne and Faversham on a limited basis and by appointment only on Mondays (Sitt) and Fridays (Fav). Telephone advice via Adviceline 0808 278 7979 available M-F 9-5. Other services and times are noted on our website and subject to change. Our services: - provide free, impartial, and confidential advice to anyone who needs it. - help everyone find a way forward, whatever problem they face. - provide telephone, online and (where possible) face-to-face support from generalist advisers and specialists in debt and welfare benefits.

01795 417666

Admin@citizensadviceswale.uk

Swale House, East Street, Sittingbourne, Kent, ME10 3HT

View on Google Maps

citizensadviceswale.uk/

Mental Health UK


Categories

Money management & Budgeting advice, Housing Advice & Support, Employability Support, Mental Health and Wellbeing Advice & Support

Description

Into Work is a Service for people in Gravesend. It is a new holistic employment service providing wraparound support to help people back into employment. We know how vital employment can be for people, both mentally and practically in terms of providing purpose and financial stability. Into Work provides - Tailored support plan around money, housing, confidence, motivation etc. - Assistance with creating targeted CV’s. Help with completing application forms and cover letters. - Support with job searching, including setting up email addresses and registering with jobsites. - Brokering and seeking job vacancies. - Access to our online Employment Hub. - Signposting to training opportunities, including English, Maths and IT skills. - Signposting for advice and support with in-work benefits and volunteering. - Support and advice for you and your employer once in work. - Access to supported employment while retaining disability related benefits. Our service is tailored to your identified goals and expectations. We work with you to identify your hopes and aspirations, and what support you need to achieve them. A tailored action plan is developed to help measure progress along the way. Into Work builds on the Individual Placement and Support employment service mode. How we can help: Our aim is to support you to make change, by looking at the barriers you face around your mental wellbeing. We provide you with a tailored recovery/ vocational plan, with the end goal of supporting you into paid employment. To be eligible for this free service you will be: Aged 18 and over Live in Gravesend Seeking paid employment Experiencing mental health difficulties If eligible, you will be invited for an informal chat with an employment specialist to discuss your present situation and what your needs are. We will explore the various options to help you achieve your goals during regular one to-one meetings and action plans. Into Work is a community based service using a mixture of face-to-face, phone calls and virtual support. We can work with you for up to 18 months. Joining our programme is voluntary and you can leave at any point. Your benefit entitlement will not be affected by use of this service.

N/A

View on Google Maps

Citizens Advice in North and West Kent


Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services

Description

Citizens Advice in North and West Kent (CANWK) is an independent charity affiliated to national Citizens Advice. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem. We provide free, independent, confidential and impartial advice to people with a wide variety of issues, including debt and money matters, benefits, employment, housing and immigration. CANWK supports a population of over 600,000 people across Dartford, Gravesham, Sevenoaks, Swanley, Tonbridge and Malling and Tunbridge Wells. The quickest and easiest way for local people to contact us themselves is to call our free Adviceline on 0808 278 7810. Adviceline is available Monday - Friday, 9am - 5pm. Along with our generalist advice, we have specialist advice teams for immigration, housing, benefits, debt and employment issues, along with teams providing holistic advice for people with mental health issues (Money & Mental Health and Perinatal Health Project). Please mention in your referral if you are referring to a particular project

advice@nwkent.cab.org.uk

Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG

View on Google Maps

www.citizensadvice.org.uk/local/north-west-kent/