Welcome!

Catching Lives

Categories

Housing Advice & Support, Homelessness Services, Community Services

Description

Our vision is of a society where everyone has a safe place to live and the opportunity to lead a fulfilling life. Catching Lives supports people who are homeless in Canterbury and East Kent at our day centre, providing essential facilities and individual support to improve housing, health and social connection.

01227 464904

info@catchinglives.org

Canterbury Open Day Centre, Palmer House, Station Road East, Canterbury, Kent, CT1 2RB

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www.catchinglives.org/

Citizens Advice Dover, Deal & District

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support, Homelessness Services

Description

We only cover people who live in the Dover District area. Citizens Advice is an independent network that helps people resolve their money, legal, family, consumer and other problems. Our staff work with people to help sort out debt worries and can help them to claim benefits they may be entitled to. We can help with housing and employment problems and deal with questions relating to consumer or tax problems. We can advise on legal matters, answer questions on immigration or family matters. We can refer to one of our specialists if you have more complex problems. We provide information and advice - our advice is provided free, it is independent, confidential, impartial and available to everyone. All of our advisers are volunteers and are fully trained to a very high standard. Dover and Deal Citizens Advice is a one stop shop for your problems.

Maison Dieu Gardens, Maison Dieu Road, Dover, Kent, CT16 1TG

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www.doverdealadvice.co.uk/

Citizens Advice Thanet

Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Family Services, Information, Guidance & Support for Carers, Immigration Advice & Support, Homelessness Services

Description

Citizens Advice Thanet can provide a wide range of advice and assistance on different issues including Benefits, Housing, Debt and Money, Family, Employment, Immigration. We help people tackle their problems head-on with advice, information and practical support in a free, confidential, impartial and non judgmental way. As well as working with clients to sort out their individual problems. Channels of advice include: email, phone, face to face pre-booked appointments.

0808 278 7998

enquiries@thanetcitizensadvice.org.uk

Mill Lane Housie, Mill Lane, Margate, Kent, CT9 1LB

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thanetcitizensadvice.org/

Kent County Council - The Gypsy, Roma, Traveller Resident Service

Categories

Housing Advice & Support, Family Services, Homelessness Services, Community Services

Description

We work with members of the Gypsy and Traveller Community who reside on our sites, and have a role to support them with identifying partner agencies who can assist them

Invicta House, Maidstone, Kent, ME14 1XX

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www.kent.gov.uk/leisure-and-community/gypsies-and-travellers

Town and Country Housing - Health and Housing (North and West Kent)

Categories

Benefits advice, Housing Advice & Support, Advice & Support for Elderly People, Homelessness Services, Community Services, Damp and Mould Service

Description

A friendly, confidential service offering practical support to help clients who have a housing related issue. Our support includes: • Moving furniture, including beds, to create a micro living space • Hoarding, clearing clutter and deep cleans • Home assessment for heating, hot water, health & safety issues • Referrals for telecare or minor equipment • Fit aids and adaptations, grab rails and key safes • Make your home safe to reduce trips and falls • Information and assistance on accessing grants including Disabled Facilities Grants and local discretionary assistance • Maximising benefits • Be-friending

07823537987

HHCWK@tch.org.uk

Town and country Housing, Monson House, Monson Way, Tonbridge Wells, Kent, TN1 1LQ

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Making a Difference to Maidstone (MADM)

Categories

Food Advice & Support, Mental Health and Wellbeing Advice & Support, Addiction Advice & Support, Domestic Abuse Advice & Support, Homelessness Services, Volunteering Services, Community Services

Description

MADM is a local, independent charity supporting the homeless, those in addiction, socially isolated, disadvantaged and in crisis in Maidstone. MADM has an Outreach Centre in Maidstone where clients who are referred to us can come to discuss their issues, get food from The King's Pantry foodbank or be signposted to other assistance. We also offer volunteering opportunities.

01622687414

madmstone@gmail.com

48 Church Street, Maidstone, Kent, ME14 1DS

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www.madm.org.uk/

Maya's Community Support Centre

Categories

Food Advice & Support, Mental Health and Wellbeing Advice & Support, Immigration Advice & Support, Homelessness Services, Community Services

Description

Mayas has grown exponentially since last year. It all started with Maya’s Community Café last August. The café is often bursting at the seams. It’s where locals meet to share a coffee, to share problems and to support each other. Some just come to keep warm. Those who are lonely or isolated sometimes spend hours in the café. Hugs are free and plentiful. Rough sleepers come to charge phones, get a free meal and hope someone will wash their sleeping bag. Maya’s café is a safe space where people feel they belong. Maya’s Foodbank also operates here. We currently provide food for over 200 people a week. Customers are often signposted to other services or offered direct help where appropriate. The Ukrainian Hub also meets at the café. Help with job search, benefit queries and accommodation is offered to Ukrainian guests. We also run Maya’s FREE Shop which stocks recycled clothes, shoes, toys, bedding and household items. Provided customers don’t resell and only take what they need, they are welcome to take items completely free of charge. 50 people per hour visit the FREE shop during busy periods.

20 Herne Bay High street, Herne Bay, Kent, CT6 5LH

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Gravesham Borough Council - Community Safety Team

Categories

Housing Advice & Support, Domestic Abuse Advice & Support, Homelessness Services, Financial Vulnerability Advice & Support

Description

Gravesham Borough Council's Community Safety Team includes a Domestic Abuse and Safeguarding Officer, working alongside the Housing Teams. This team supports victims of domestic abuse in the community and liaises with the Housing Team to ensure they are taking the right approach with their tenants.

Gravesham Borough Council Civic Centre, Windmill Street, Gravesend, Kent, DA12 1AU

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www.gravesham.gov.uk/keeping-gravesham-safe

Citizens Advice in North and West Kent

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support, Homelessness Services, Financial Vulnerability Advice & Support

Description

Citizens Advice in North and West Kent (CANWK) is an independent charity affiliated to national Citizens Advice. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem. We provide free, independent, confidential and impartial advice to people with a wide variety of issues, including debt and money matters, benefits, employment, housing and immigration. CANWK supports people across Dartford, Gravesham, Sevenoaks, Swanley, Tonbridge and Malling and Tunbridge Wells. Along with our generalist advice, we have specialist advice teams for immigration, housing, benefits, debt and employment issues, along with teams providing holistic advice for people with mental health issues (Money & Mental Health and Perinatal Health Project). Please mention in your referral if you are referring to a particular project

Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG

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www.citizensadvice.org.uk/local/north-west-kent/

Tunbridge Wells Borough Council

Categories

Benefits advice, Housing Advice & Support, Mental Health and Wellbeing Advice & Support, Homelessness Services, Volunteering Services, Digital Inclusion & Skills, Education Services, Community Services

Description

Part of Tunbridge Wells Borough Council, we are the museum, adult education, tourist information, council services hub and library in central Tunbridge Wells. As well as dealing with council enquiries and a range of visitors who have a range of issues and needs, we also provide wellbeing services for people throughout our community.

The Amelia Scott, Mount Pleasant Road, Royal Tunbridge Wells, Kent, TN1 1AW

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www.theamelia.co.uk

Tonbridge and Malling Borough Council - Housing Solutions

Categories

Benefits advice, Housing Advice & Support, Homelessness Services, Physical Wellbeing Advice & Support

Description

We are the Statutory Homeless Service for Tonbridge and Malling Borough Council

Tonbridge and Malling Borough Council, Gibson Building, Gibson Drive, Kings Hill, Kent, ME19 4LZ

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www.tmbc.gov.uk/

Thanet District Council - Community Team

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Homelessness Services, Community Services

Description

Thanet District Council is responsible for distribution of the Household Support Fund to vulnerable households and families with children in Thanet, who are not receiving other types of financial help. Thanet District Council also provides support to Thanet residents with respect to benefit support and maximisation, support to avoid food and fuel poverty, home energy efficiency and conservation, general well-being and community safety.

Council Offices, Cecil Street, Margate, Kent, CT9 1XZ

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www.thanet.gov.uk/

Porchlight

Categories

Housing Advice & Support, Mental Health and Wellbeing Advice & Support, Homelessness Services, Community Services

Description

Porchlight Live Well Kent & Medway services offer support in East Kent and the Dartford, Gravesham and Swanley areas. Porchlight is a Kent based Charity supporting people who have experienced homelessness and/or Mental health challenges. We help people to reach their full potential by breaking down the barriers to housing, mental and physical health, work, education, financial independence or daily living skills. We have lots of services that can help and how we help depends on someone's situation. Whatever people are facing, we're here for them.

Porchlight Head office, 18-19 Watling Street, Canterbury, Kent, CT1 2UA

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www.porchlight.org.uk/

Homelessness Prevention Project (CANWK)

Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Homelessness Services

Description

The Homelessness Prevention Project is part of Citizens Advice in North and West Kent. The project supports people facing actual and threatened homelessness and those at future risk. We work across North and West Kent and support local people in Gravesham, Dartford, Swanley, Sevenoaks, Tonbridge & Malling and Tunbridge Wells. There are lots of ways we can help people avoid homelessness and support people in housing crisis including: - Advise and support people facing homelessness - Support and represent people facing possession proceedings or eviction - Liaise and negotiate with landlords, housing associations and mortgage providers - Offer support with money management, debt, benefits and income maximisation - Help prevent a situation getting out of control and reaching crisis point

Citizens Advice in North and West Kent, Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG

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www.citizensadvice.org.uk/local/north-west-kent/

Gravesham Borough Council (Customer Services)

Categories

Benefits advice, Housing Advice & Support, Food Advice & Support, Homelessness Services

Description

Gravesham Borough Council is a Local Authority assisting residents in the borough to access advice on council tax, benefits, Food Bank e-vouchers and homelessness.

Windmill Street, Windmill Street, Gravesend, Kent, Kent, DA12 1AU

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www.gravesham.gov.uk/

Fusion Maidstone

Categories

Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Homelessness Services, Volunteering Services, Digital Inclusion & Skills, Community Services

Description

Fusion Maidstone is a healthy living centre whose aim is to promote the health, education, recreational opportunity, self-improvement and community capacity of Park Wood and the wider Maidstone area. Our main area of charitable activity is the provision of advice, information, activities and training which is based around healthy living, bringing services and opportunity to local people. We offer access to to various NHS services including sexual health, weight loss, lifestyle, smoking cessation. We offer social inclusion groups including Golden Friends, coffee hour, knit & natter. We offer various craft groups, exercise classes, cooking classes and much more. We offer a free lunch on a Friday to those who are eligible, as well as a safe and warm space for people throughout the day. We have a friendly welcoming coffee shop and a full volunteer programme.

2-3 Cobb Way, Park Wood, Maidstone, Kent, ME15 9XF

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www.fusionhlc.org.uk/

Folkestone Rainbow Centre

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Addiction Advice & Support, Homelessness Services, Volunteering Services, Physical Wellbeing Advice & Support

Description

The Folkestone Rainbow Centre Homeless support service offers advice and advocacy as well as day centre and breakfast club. The umbrella organisation also offers Food bank and Foodstop services as well as money advice support and a charity shop.

69 Sandgate Road, Folkestone, Kent, CT20 2AF

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www.rainbow-centre.org/

Folkestone & Hythe District Council - Customer Service Team

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Homelessness Services, Community Services, Financial Vulnerability Advice & Support

Description

Local Authority supporting people with help for rent and council tax payments as well as money guidance, general welfare and benefit support

Civic Centre Castle Hill Avenue, Folkestone, Kent, CT20 2QY

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www.folkestone-hythe.gov.uk/

Citizens Advice Swale

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Immigration Advice & Support, Homelessness Services

Description

We are operating face to face services in Sittingbourne and Faversham on a limited basis and by appointment only on Mondays (Sitt) and Fridays (Fav). We offer free, impartial, and confidential advice to anyone who needs it to support them to find a way forward, whatever problem they face. We can provide telephone, online and (where possible) face-to-face support from generalist advisers and specialists in debt and welfare benefits. Advice can be related to money, benefit, housing or employment problems, or in relation to a crisis somebody may be facing.

Swale House, East Street, Sittingbourne, Kent, ME10 3HT

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citizensadviceswale.uk/

Citizens Advice Shepway

Categories

Benefits advice, Debt advice, Housing Advice & Support, Employability Support, Homelessness Services

Description

We provide advice and assistance on a wide range of subjects, including Benefits, Debt, Employment, Housing and Consumer, to Folkestone & Hythe residents.

Units 4 - 6 Princes Gate, George Lane, Folkestone, Kent, CT20 1RH

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citizensadviceshepway.org.uk/

Citizens Advice Edenbridge and Westerham

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Immigration Advice & Support, Homelessness Services

Description

Free, confidential, impartial advice on a wide range of subjects, including money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem.

The Eden Centre, Four Elms Road, Edenbridge, TN8 6BY

View on Google Maps

www.citizensadvice.org.uk/local/edenbridge-and-westerham/

Beam

Categories

Housing Advice & Support, Employability Support, Homelessness Services

Description

Beam supports individuals experiencing or at risk of homelessness into employment and private rented sector housing. Beam partners with Maidstone Borouh Council to remove the financial barriers that prevent service users from starting work (such as childcare, travel costs, and tech) and accessing the private rented sector (first month's rent, deposit, and a moving van.) They also provide wraparound caseworker support, empowering service users to find and secure their own jobs and properties. Every service user who finds a new home through Beam will receive 9 months of sustainment support from Beam's expert sustainment team.

Senna Building, Gorsuch Pl, London, E2 8JF

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Ashford Borough Council Welfare Intervention

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Food Advice & Support, Homelessness Services

Description

• Council Tax advice, including Council Tax debt advice • Claiming Council Tax reduction or housing benefit • Claiming Discretionary Housing Payments or Council Tax Exceptional Circumstances Payments • General housing advice, including advice regarding rent arrears • Referrals for homelessness advice • General advice around claiming other benefits and support, such as Universal Credit, Foodbank vouchers, and other Department for Work and Pension benefits

Ashford Borough Council, Civic Centre, Tannery Lane, Ashford, TN23 1PL

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www.ashford.gov.uk

Age Concern Sandwich

Categories

Benefits advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Information, Guidance & Support for Carers, Homelessness Services, Volunteering Services, Digital Inclusion & Skills, Community Services, Dementia and MS Advice & Support

Description

Age Concern Sandwich is a community based independent charity providing social and well-being support to the over 50s in Sandwich and the neighbouring town and villages since 1982. Age Concern Sandwich cater to the requirements of the over 50's with a full range of amenities, hot food, activities, care and advice.

Sneller House, 19/21 Cattle Market, Sandwich, Kent, CT13 9AP

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www.ageconcernsandwich.com/