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Orbit Housing Association - Better Days

Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Employability Support, Mental Health and Wellbeing Advice & Support, Digital Inclusion & Skills, Community Services, Damp and Mould Service, Financial Vulnerability Advice & Support

Description

Orbit is a housing association and Better Days is a free programme available to all orbit residents only. It supports thousands of customers every year by offering access to expert advice and guidance designed to support financial and digital inclusion, mental health, employment and skills. Working with independent, expert partners such as Citizens Advice, Togetherall and Mind, Orbit customers can access help on range of services to help maintain their tenancies and personal wellbeing including: - Budgeting - Managing debt and maximising income - Accessing benefits and grants - Finding work - Digital skills - Mental health support - Energy advice For more information visit: https://www.orbitcustomerhub.org.uk/help-support/

GARDEN COURT, HARRY WESTON ROAD, BINLEY BUSINESS PARK, CV3 3SU

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Golding Homes - Customer Success Team

Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Community Services, Damp and Mould Service, Financial Vulnerability Advice & Support

Description

The Customer Success Team covers all aspects of income management for our social rented properties and employment and welfare benefits support. Our Income Advisors support our customers to help sustain tenancies and maintain rent accounts. Our Welfare Benefits Advisors provide temporary intensive support including assistance with benefit claims, grant applications, help setting up utility bills and general debt issues. Our Employment Advisors offer practical help and advice on getting a job and accessing training.

County Gate One, Staceys St, Maidstone, Kent, ME14 1ST

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Forward Trust - Employability & Skills Services

Categories

Money management & Budgeting advice, Employability Support, Food Advice & Support, Digital Inclusion & Skills, Education Services

Description

Forward Trust are offering FREE adult courses for Employability L1 (with guaranteed interview with an Employer) and FREE budgeting courses (1 day or 3 days for those who want to expand their knowledge on how to save money).

2nd floor Mill lane House, Mill Lane, Margate, Kent, CT11 0LB

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Citizens Advice Dover, Deal & District

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support, Homelessness Services

Description

We only cover people who live in the Dover District area. Citizens Advice is an independent network that helps people resolve their money, legal, family, consumer and other problems. Our staff work with people to help sort out debt worries and can help them to claim benefits they may be entitled to. We can help with housing and employment problems and deal with questions relating to consumer or tax problems. We can advise on legal matters, answer questions on immigration or family matters. We can refer to one of our specialists if you have more complex problems. We provide information and advice - our advice is provided free, it is independent, confidential, impartial and available to everyone. All of our advisers are volunteers and are fully trained to a very high standard. Dover and Deal Citizens Advice is a one stop shop for your problems.

Maison Dieu Gardens, Maison Dieu Road, Dover, Kent, CT16 1TG

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www.doverdealadvice.co.uk/

Citizens Advice Thanet

Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Family Services, Information, Guidance & Support for Carers, Immigration Advice & Support, Homelessness Services

Description

Citizens Advice Thanet can provide a wide range of advice and assistance on different issues including Benefits, Housing, Debt and Money, Family, Employment, Immigration. We help people tackle their problems head-on with advice, information and practical support in a free, confidential, impartial and non judgmental way. As well as working with clients to sort out their individual problems. Channels of advice include: email, phone, face to face pre-booked appointments.

0808 278 7998

enquiries@thanetcitizensadvice.org.uk

Mill Lane Housie, Mill Lane, Margate, Kent, CT9 1LB

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thanetcitizensadvice.org/

Headway Kent

Categories

Money management & Budgeting advice, Information, Guidance & Support for Carers, Community Services, Physical Wellbeing Advice & Support, Additional Needs & Learning Disabilities Support Services

Description

Headway Kent provides support, guidance and information to adults in Kent that have sustained a brain injury. We operate support groups in our hubs in Thanet, Canterbury, Ashford and Folkestone; carer support groups, online support groups and free drop in sessions.

Headway House, Kent and Canterbury Hospital, Ethlebert Road, Canterbury, Kent, CT1 3NG

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headwayeastkent.org.uk/

Green Doctors - Groundwork South

Categories

Money management & Budgeting advice, Fuel Advice & Support

Description

Green Doctors' aim is to reduce fuel poverty, and support bill payers to keep homes warm and healthy. - Support with energy and water debt by accessing/applying eligible discounts - Practical energy advice to reduce energy waste and lower bills - Checking for cheaper tariffs and deals - Assessing bills & explaining statements - Onward referrals for help with food, white goods and warm items - Providing free energy saving measures & explaining their use - Accessing grants for insulation measures or repairs relating to energy performance

Groundwork South, Riverside Community Resource Trust, Dickens Road, Gravesend, Kent, DA12 2JY

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south.greendoctors.org.uk/

CXK

Categories

Money management & Budgeting advice, Employability Support, Education Services

Description

CXK is a charity which delivers a range of services to empower young people and adults with the skills and confidence they need to succeed in employment, education, or training. CAREERS INFORMATION ADVICE AND GUIDANCE provides free, professional careers information, advice and guidance to help individuals make decisions about learning, training and work at any stage of their career or learning journey. The service is available to anyone aged 13 or over (to refer through ReferKent the individual must be aged 18 or over.) MAKING IT COUNT! NUMERACY PROGRAMME is a three-day, free numeracy course for individuals without Level 2 maths, designed to build confidence and basic mathematical skills, supporting employment opportunities and further education. CANTERBURY PATHWAYS (TO SKILLS) running until March 2025, helps Canterbury residents develop skills to re-enter the workforce. It offers one-to-one sessions and group workshops for unemployed or economically inactive individuals, career changers, and those returning to work, focusing on job market understanding and skill acquisition.

The Old Court, Tufton Street, Ashford, Kent, TN28 8PR

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Citizens Advice Maidstone

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Mental Health and Wellbeing Advice & Support

Description

Providing free impartial confidential advice to residents of Maidstone on a wide variety of subjects. We assist in form completion and benefits applications, provide specialist support for MS clients, and energy advice. We offer advice primarily through phone and email channels, and offer in-person appointments for issues that cannot be resolved remotely, eg form filling. We support clients to make Universal Credit applications.

Citizens Advice 2, Bower Terrace, Tonbridge Road, Maidstone, Kent, ME16 8RY

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www.maidstonecab.org.uk/

Citizens Advice in North and West Kent

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Immigration Advice & Support, Homelessness Services, Financial Vulnerability Advice & Support

Description

Citizens Advice in North and West Kent (CANWK) is an independent charity affiliated to national Citizens Advice. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem. We provide free, independent, confidential and impartial advice to people with a wide variety of issues, including debt and money matters, benefits, employment, housing and immigration. CANWK supports people across Dartford, Gravesham, Sevenoaks, Swanley, Tonbridge and Malling and Tunbridge Wells. Along with our generalist advice, we have specialist advice teams for immigration, housing, benefits, debt and employment issues, along with teams providing holistic advice for people with mental health issues (Money & Mental Health and Perinatal Health Project). Please mention in your referral if you are referring to a particular project

Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG

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www.citizensadvice.org.uk/local/north-west-kent/

Age UK Tunbridge Wells

Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Advice & Support for Elderly People, Mental Health and Wellbeing Advice & Support, Information, Guidance & Support for Carers, Volunteering Services, Digital Inclusion & Skills, Community Services, Dementia and MS Advice & Support, Physical Wellbeing Advice & Support

Description

We compete holistic assessments within the patient/client home environment. This is done through an informal conversation with the person(s) requiring support. We can support with benefit maximisation, advocacy or even support within the services offered through Age UK. We can also support clients/patients to access services within the wider sector, this could be care agencies, MDT, District Nurses, Kent Fire and Rescue Services's Safe and Well Offer, our team will support with as much or as little as they would like. Age UK is open 5 days per week.

Age UK Tunbridge Wells, Wood Street, Tunbridge Wells, Kent, TN1 2QS

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www.ageuk.org.uk/tunbridgewells

West Malling Baptist Church - CAP

Categories

Money management & Budgeting advice, Mental Health and Wellbeing Advice & Support, Community Services

Description

West Malling Baptist Church (WMBC) offers 2 free training courses under the framework of the national award winning charity: Christians Against Poverty (CAP). - CAP Money Coaching: A course designed to help trainees to budget effectively and structure household finances to avoid or manage debt. The courses can be delivered online via Zoom to students based anywhere in Kent or face to face at the Church premises in West Malling. Courses are open to anyone and are scheduled throughout the year but additional course(s) could be organised for particular student groups by negotiation. Students with severe debt problems can be referred to the CAP Money Plus Service for free debt management services. - CAP Life Skills: A friendly group based course that gives confidence and decision-making skills needed to live well on a low income. The course runs over 8 weekly sessions(each around 90 minutes) and covers a range of practical topics: eg money-saving techniques, cooking on a budget, living healthily for less, and making money go further.

West Malling Baptist Church, Swan St, West Malling, Kent, ME19 6LW

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www.wmbc.org.uk/

Wave Community Bank

Categories

Money management & Budgeting advice, Financial Vulnerability Advice & Support

Description

Wave Community Bank is the local credit union for anyone that lives or works in Kent or Medway, offering savings accounts, affordable loans and basic bank accounts to help everyone access financial services. Saving with WCB is a great way to build up your saving pot whilst supporting the local community. WCB offers simple share accounts as well as PrizeSaver, the savings account where you can win £5000 from a monthly draw simply by saving, and Wave Save which helps you set savings goals. Savings accounts are instant access and your savings are protected by the FSCS. WCB offer flexible affordable loans from £500 to £35,000 (5-42.6% APR). To apply for a loan you need to have an income of at least £125 per week. WCB welcome loan applications from people on benefits as well as those in work. Visit the loan calculator on the website to see what your repayments could be. All loan repayments have a savings element to them to help borrowers build their savings as they repay their loan. Loans are for people aged 18+ and subject to credit checks and status. When you join WCB, membership has a one-off fee of £5 and you need to deposit £1 to open your savings account. Membership offers great benefits including up to 20% off Aviva bus tickets and access to lots of money management advice.

Maidstone Community Support Centre, 39-48 Marsham St, Maidstone, ME14 1HH

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Treat Me Right CIC

Categories

Money management & Budgeting advice, Employability Support, Mental Health and Wellbeing Advice & Support, Domestic Abuse Advice & Support, Digital Inclusion & Skills, Community Services

Description

Treat Me Right CIC, is a community interest company, providing training, support, coaching and mentoring to facilitate the empowerment of all who identify as a women, and non-binary individuals, increase their safety, wellness and economic wellbeing. We work with individuals, business, local governments and the voluntary sector to co-create solutions that empower women to create the lives they want and deserve.

17a Electric Lane, London, London, SW9 8LA

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treatmeright.org.uk/

The Vulnerability Registration Service (VRS)

Categories

Money management & Budgeting advice, Financial Vulnerability Advice & Support

Description

The Vulnerability Registration Service (VRS) provides a database of people in vulnerable circumstances to organisations so they can see if their clients are experiencing vulnerability so they can treat them appropriately. It is free to register consumer data to the VRS as we see this as part of our corporate social responsibility. Our aim is that all organisations will eventually use us to consumers don't have to report vulnerabilities to multiple providers.

Union House, 111 New Union Street, Coventry, West Midlands, CV1 2NT

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www.vulnerabilityregistrationservice.co.uk/

The Riverside Centre

Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Community Services

Description

The Riverside Dover is an independent local charity which is a community hub for the residents of Dover. At The Riverside Centre we aim to provide vital support and life-enhancing services to the residents of Dover and surrounding rural villages, open for all ages. The centre is available to everyone however we do provide an extensive range of personalised services for older people and the wider community.

The Riverside Centre, Maison Dieu Gardens, Dover, Kent, CT16 1RL

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riversidedover.org.uk/

Thanet District Council - Home Energy Advice Service

Categories

Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support

Description

We provide an Energy Advice Service which is unique in Kent and we are able to help households across Thanet, regardless of whether they are a homeowner, private rented or social rented and regardless of their financial situation. We are able to give free impartial advice and discuss ways to lower energy bills, help advise on energy efficiency measures, give support with energy debts and other household debts. Provide information on the available energy home improvement grants to help bring down energy bills and lower carbon footprint. Give advice on renewable energy such as solar panels (PV) and advice on the Solar Together scheme that is available in Kent. We can also signpost to other help that is available. We would welcome any referrals that you would like to make to our team.

01843 577400

energysaving@thanet.gov.uk

Thanet District Council, Cecil St, Margate, Kent, CT9 1AY

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www.thanet.gov.uk/services/energy-in-the-home-energy-and-climate-change-environmental-services/

The Grand Healthy Living Centre

Categories

Money management & Budgeting advice, Advice & Support for Elderly People, Employability Support, Mental Health and Wellbeing Advice & Support, Digital Inclusion & Skills, Community Services

Description

We're a multi-partner agency Healthy Living Centre supporting the needs of adults and young people. We work across Gravesham on all sorts of projects - from free exercise to singing and mental health. We can support people to get online and learn how to use the internet, assist people in their search for a new job and help people lose weight and quit smoking. We work with every secondary school in the borough, manage community events and run a community allotment. We work across Gravesham. Our base is at the Gravesend Methodist Church and many of our services are based here. But we also run our workshops and classes in different spaces and locations in the local area.

The Gr@nd: Healthy Living Centre, C/O The Methodist Church Community Centre, 4-9 Wilfred Street, Gravesend, Kent, DA12 2HA

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www.thegrand.org.uk/

Thanet District Council - Community Team

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Homelessness Services, Community Services

Description

Thanet District Council is responsible for distribution of the Household Support Fund to vulnerable households and families with children in Thanet, who are not receiving other types of financial help. Thanet District Council also provides support to Thanet residents with respect to benefit support and maximisation, support to avoid food and fuel poverty, home energy efficiency and conservation, general well-being and community safety.

Council Offices, Cecil Street, Margate, Kent, CT9 1XZ

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www.thanet.gov.uk/

South Kent Mind

Categories

Money management & Budgeting advice, Mental Health and Wellbeing Advice & Support, Community Services

Description

South Kent Mind is a mental health charity serving the communities living in Deal, Dover & Folkestone areas. Our mission is to support and improve the lives of people with mental health challenges in South Kent, offering a range of long term solutions/services. We provide informal, discreet and accessible support for vulnerable people living with mental and emotional distress by working with them to assist them in coping with life by focusing on dealing positively with depression, anxiety and stress. We offer a range of groups including wellbeing, cookery, gardening and arts/crafts, plus a low cost counselling service and mindfulness courses.

24-26 Dover Road, Folkestone, CT20 1JQ

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southkentmind.org.uk/

SEKitchen & Helping Hands Project - Social Enterprise Kent

Categories

Money management & Budgeting advice, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Digital Inclusion & Skills, Community Services

Description

SE Kitchen is a social supermarket where people can come and buy their groceries at a reduced cost. We offer a diverse range of affordable seasonal groceries and healthy meal ideas and advice, a shop accessible to everyone to make money go further! We also provide 1:1s or short workshops to support people with financial issues, employability, digital inclusion and wellbeing.

CT11 8RA

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sekgroup.org.uk/support/support-for-people/se-kitchen/

SATEDA

Categories

Money management & Budgeting advice, Employability Support, Mental Health and Wellbeing Advice & Support, Domestic Abuse Advice & Support, Volunteering Services, Community Services, Financial Vulnerability Advice & Support

Description

Through a range of trauma-informed services, such as Outreach (1:1), Group-based programmes and a civil court service, SATEDA provide direct access to support, advocacy and advice for women and children who’ve experienced or are experiencing domestic abuse. We strive to offer a journey of support which increases choices for women – enabling them to take back control, break free and live a life without fear. We’re the only domestic abuse service in Kent working solely with women and we know domestic abuse isn’t linear so our support services aren't either. It’s tailored to the individual needs. The client is in control of the journey and we’ll hold their hand through it.

Swale House,, East Street,, Sittingbourne,, Kent, ME10 3HT

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Runway Training

Categories

Money management & Budgeting advice, Employability Support, Mental Health and Wellbeing Advice & Support, Volunteering Services, Digital Inclusion & Skills, Education Services, Community Services

Description

We run short courses (1-2 weeks) alongside the Kent Job Centers such as customer service, Warehouse and Logistics and Teaching Assistant, these consist of face to face learning where they gain a qualification and get a guarantee job interview at the end. We also run day courses with the Multiply contract on Family budgeting, Helping children with homework and Energy cost savings. Our functional skills skill run English and Maths online courses for anyone wanting to improve their skills and can be funded subject to application. Lastly we run a selection of online learning available to everyone again can be funded subject to application.

Runway Training, 190 High Street, Tonbridge, Kent, TN9 1BE

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runwaytraining.co.uk/

Paddock Wood Community Advice Centre

Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Advice & Support for Elderly People, Employability Support, Family Services, Information, Guidance & Support for Carers, Community Services, Financial Vulnerability Advice & Support

Description

Paddock Wood Community Advice Centre (PWCAC) provides a free, confidential, and impartial advice service for the residents of Paddock Wood and surrounding rural parishes. We offer face-to-face appointments as well as a drop-in service. We provide advice about a wide range of matters, including consumer issues, debt and money, employment, family matters (children or relationship breakdown including domestic abuse), housing and homelessness, mental health support and welfare benefits (including representation at tribunals).

94 Commercial Road, Paddock Wood, Tunbridge Wells, Kent, TN12 6DP

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www.pwadvice.org/

North Kent Mind

Categories

Money management & Budgeting advice, Housing Advice & Support, Mental Health and Wellbeing Advice & Support, Community Services

Description

We are North Kent Mind, an independent mental health charity providing support to people living in Dartford, Gravesham and Swanley. We offer a wide range of services for people who experience mental health issues, which can be provided individually or in small or large groups. We support our local community through our Housing Service, Fee-Paying Counselling and Anger Management courses, Employment Services, Money Guidance, Training, a selection of Wellbeing Services, Children and Young Person's Services and a range of therapies and courses made available through the NHS Talking Therapies.

North Kent Mind The Almshouses, 20 West Hill, Dartford, Kent, DA1 2EP

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northkentmind.co.uk/

New Leaf Support - Domestic Abuse Service

Categories

Money management & Budgeting advice, Mental Health and Wellbeing Advice & Support, Domestic Abuse Advice & Support, Volunteering Services

Description

We support those affected by Domestic Abuse regardless of their gender in the Swale area, with Counselling, Mental Health Support, Housing, Legal Advice, Refuge and much more. New Leaf Support have a team of qualified IDVA’s (Independent Domestic Violence Advisors), to support those effected by Domestic Abuse. This is through weekly/fortnightly contact in person or by phone, safety planning, support around court and injunctions, as well as practical and emotional support.

New Leaf Support ISP, Church Street, Sittingbourne, Kent, ME10 3EG

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newleafsupport.org/

Mental Health UK

Categories

Money management & Budgeting advice, Housing Advice & Support, Employability Support, Mental Health and Wellbeing Advice & Support

Description

Into Work is a Service for people in Gravesend. It is a new holistic employment service providing wraparound support to help people back into employment. We know how vital employment can be for people, both mentally and practically in terms of providing purpose and financial stability. Into Work provides - Tailored support plan around money, housing, confidence, motivation etc. - Assistance with creating targeted CV’s. Help with completing application forms and cover letters. - Support with job searching, including setting up email addresses and registering with jobsites. - Brokering and seeking job vacancies. - Access to our online Employment Hub. - Signposting to training opportunities, including English, Maths and IT skills. - Signposting for advice and support with in-work benefits and volunteering. - Support and advice for you and your employer once in work. - Access to supported employment while retaining disability related benefits. We work with people to identify their hopes and aspirations, and what support they need to achieve them. A tailored action plan is developed to help measure progress along the way. Into Work builds on the Individual Placement and Support employment service mode.

N/A

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mentalhealth-uk.org/

Medway Council - Council Tax

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support

Description

Local authority - dealing with enquiries concerning Council Tax

Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR

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www.medway.gov.uk/

Medway Council - Benefits and Financial Welfare

Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Food Advice & Support

Description

We assess Housing Benefit and Council tax Reduction, we offer Housing Related Support, Welfare and Debt Advice, Discretionary grants.

Gun Wharf, Dock Road, Chatham, Kent, ME4 4RT

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www.medway.gov.uk/

Homelessness Prevention Project (CANWK)

Categories

Benefits advice, Money management & Budgeting advice, Housing Advice & Support, Homelessness Services

Description

The Homelessness Prevention Project is part of Citizens Advice in North and West Kent. The project supports people facing actual and threatened homelessness and those at future risk. We work across North and West Kent and support local people in Gravesham, Dartford, Swanley, Sevenoaks, Tonbridge & Malling and Tunbridge Wells. There are lots of ways we can help people avoid homelessness and support people in housing crisis including: - Advise and support people facing homelessness - Support and represent people facing possession proceedings or eviction - Liaise and negotiate with landlords, housing associations and mortgage providers - Offer support with money management, debt, benefits and income maximisation - Help prevent a situation getting out of control and reaching crisis point

Citizens Advice in North and West Kent, Tonbridge Castle, Castle Street, Tonbridge, Kent, TN9 1BG

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www.citizensadvice.org.uk/local/north-west-kent/

Folkestone Rainbow Centre

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Employability Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Addiction Advice & Support, Homelessness Services, Volunteering Services, Physical Wellbeing Advice & Support

Description

The Folkestone Rainbow Centre Homeless support service offers advice and advocacy as well as day centre and breakfast club. The umbrella organisation also offers Food bank and Foodstop services as well as money advice support and a charity shop.

69 Sandgate Road, Folkestone, Kent, CT20 2AF

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www.rainbow-centre.org/

Folkestone & Hythe District Council - Welfare Team

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Mental Health and Wellbeing Advice & Support, Community Services

Description

Local Authority supporting people with help for rent and council tax payments as well as money guidance, general welfare and benefit support

Civic Centre Castle Hill Avenue, Folkestone, Kent, CT20 2QY

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www.folkestone-hythe.gov.uk/

Folkestone & Hythe District Council - Customer Service Team

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Homelessness Services, Community Services, Financial Vulnerability Advice & Support

Description

Local Authority supporting people with help for rent and council tax payments as well as money guidance, general welfare and benefit support

Civic Centre Castle Hill Avenue, Folkestone, Kent, CT20 2QY

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www.folkestone-hythe.gov.uk/

Crosslight Advice

Categories

Benefits advice, Money management & Budgeting advice, Debt advice

Description

Crosslight Advice is an independent, community-focused charity working to alleviate poverty through the provision of holistic, end-to-end debt advice, money education and budgeting support. We have branches in Tonbridge, Sevenoaks, Edenbridge and Tunbridge Wells serving the West Kent community. At Crosslight Advice we offer free, confidential debt and money advice. We can provide light touch debt advice where we help the client to help themselves, or in-depth casework, working on the client's behalf and walking alongside the client for as long as they need us. Alongside debt advice, we can help with related benefit issues and applications. We also run regular Money Courses in a variety of ways - live in person, live on-line or self led - to help participants learning budgeting skills and better money management. To compliment our Money Course, we also have trained Budget Coaches who can have a number of one-to-one sessions with clients to help them set up their own, tailored budget.

Vine Evangelical Church, Hitchen Hatch Lane, Sevenoaks, Kent, TN13 3AT

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www.crosslightadvice.org/

Citizens Advice Swale

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Immigration Advice & Support, Homelessness Services

Description

We are operating face to face services in Sittingbourne and Faversham on a limited basis and by appointment only on Mondays (Sitt) and Fridays (Fav). We offer free, impartial, and confidential advice to anyone who needs it to support them to find a way forward, whatever problem they face. We can provide telephone, online and (where possible) face-to-face support from generalist advisers and specialists in debt and welfare benefits. Advice can be related to money, benefit, housing or employment problems, or in relation to a crisis somebody may be facing.

Swale House, East Street, Sittingbourne, Kent, ME10 3HT

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citizensadviceswale.uk/

Citizens Advice Edenbridge and Westerham

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Immigration Advice & Support, Homelessness Services

Description

Free, confidential, impartial advice on a wide range of subjects, including money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options. We give people the knowledge and confidence they need to find their way forward - whoever they are and whatever their problem.

The Eden Centre, Four Elms Road, Edenbridge, TN8 6BY

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www.citizensadvice.org.uk/local/edenbridge-and-westerham/

Children & Families

Categories

Benefits advice, Money management & Budgeting advice, Fuel Advice & Support, Housing Advice & Support, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Family Services, Volunteering Services, Education Services, Community Services

Description

Children and Families is a children’s charity located in Sheerness, Kent. We operate a number of early years, and food related services to support our goals. Services include: • Seashells Children Centre – We provide a variety of services to support children aged 0-7 and their families through fun learning activities, parental programmes, health related services (health visitor team, midwifery, stop smoking etc.). • Family Support Work and Community Projects – including The Sensory Hub, the You Make the Difference Project focusing on 4 key areas such as Community Safety, Health & Wellbeing, Early Education, Community Engagement. We also have a Family Finance Worker who supports families to manage their money and budget accordingly, as well as more recently launching our Fuel & Water Home Adviser service. • Family Food Bank – Provides a food bank service across Kent to ensure no child goes hungry and has the ability to eat healthily and thrive. • Kent Community Pantry – A membership scheme that makes food affordable to communities and empowers families and individuals to provide for themselves and their family.

Seashells, Rose Street, Sheerness, Kent, ME12 1AW

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www.children-families.org/

B.S.L Community

Categories

Money management & Budgeting advice, Housing Advice & Support, Advice & Support for Elderly People, Mental Health and Wellbeing Advice & Support, Family Services, Digital Inclusion & Skills, Community Services, Physical Wellbeing Advice & Support, Additional Needs & Learning Disabilities Support Services

Description

B.S.L Community are committed to empowering the community and reducing isolation across Kent, Medway and the surrounding areas through our impactful specialist PA support services. We specialise in: · Supporting deaf people – sign language users, deaf people with speech and deafblind people. · Bespoke support for people with a wide range of additional needs or disabilities including, people with learning difficulties and autism. · Specialist deaf parenting services We’re proud to reinvest our profits into our amazing community events and projects, like Deaf Together and Youth Projects.

Milwood House, 36b Albion Place, Maidstone, Kent, ME14 5DZ

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www.bslcommunity.org.uk

Ashford Borough Council Welfare Intervention

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Food Advice & Support, Homelessness Services

Description

• Council Tax advice, including Council Tax debt advice • Claiming Council Tax reduction or housing benefit • Claiming Discretionary Housing Payments or Council Tax Exceptional Circumstances Payments • General housing advice, including advice regarding rent arrears • Referrals for homelessness advice • General advice around claiming other benefits and support, such as Universal Credit, Foodbank vouchers, and other Department for Work and Pension benefits

Ashford Borough Council, Civic Centre, Tannery Lane, Ashford, TN23 1PL

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www.ashford.gov.uk

Ashford Borough Citizens Advice

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Housing Advice & Support, Employability Support, Family Services, Immigration Advice & Support

Description

At Ashford Borough Citizens Advice we help people to resolve their problems. We are equipped to deal with any issue, from anyone, including debt, housing, employment, welfare benefits, relationship issues and mediation, immigration, consumer and tax and NI issues. We have offices in Ashford and Tenterden and also offer telephone advice and email advice services.

Seabrooke House, Church Road, Ashford, TN23 1RD

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ashfordadvice.org/

Age UK Kent Rivers

Categories

Benefits advice, Money management & Budgeting advice, Advice & Support for Elderly People, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Community Services, Dementia and MS Advice & Support

Description

We support Faversham, Sittingbourne and surrounding areas in a number of ways. We offer Dementia Specialist Support Services from pre diagnosis support and cognitive stimulation through to 1-1 bespoke support and specialist dementia daycare. We offer wellbeing activities which focus on mental and physical wellbeing, this includes activities such as armchair exercises, walking sports, swimming, arts & crafts and lots more. We also offer 1-1 companionship and wellbeing day centres and befriending services to reduce feelings of loneliness and isolation We offer information and advice sessions, supporting our community to ensure they are accessing the right support, benefits, pension credits, attendance allowance, blue badge applications and much more.

The Old Fire Station, Crescent Road, Faversham, Kent, ME13 7GU

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www.ageuk.org.uk/favershamandsittingbourne/

Age UK Hythe, Lyminge & Ashford

Categories

Benefits advice, Money management & Budgeting advice, Advice & Support for Elderly People, Food Advice & Support, Mental Health and Wellbeing Advice & Support, Community Services, Dementia and MS Advice & Support

Description

We are a local, independent charity in Folkestone & Hythe and Ashford Districts. We provide friendly, flexible services for older people who want to live independently at home. We provide wellbeing activities for over 55's, Independent Living Services, Meal Deliveries, Day Centre Activities, Dementia Services and Information & Advice.

Age UK Hythe & Lyminge Sanford House, Stade Street, Hythe, Kent, CT21 6BD

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www.ageuk.org.uk/hytheandlyminge/

Connecting Canterbury

Categories

Money management & Budgeting advice, Fuel Advice & Support, Food Advice & Support

Description

We support those struggling to pay for their gas and electric on a meter by giving small grants towards this cost. We also help by giving grants to help tenants buy furniture and white goods for their properties. We also signpost clients to other relevant support. We work closely with the CAB helping with benefits. We also Distribute Food Parcels on a Thursday and Friday We are also linked with Wave Community Bank referring clients to their services

07999900659

Connecting Canterbury Diocesan House, Lady Woottons Green, Canterbury, CT1 1NQ

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CAP Enterprise (Kent) CIC

Categories

Money management & Budgeting advice, Employability Support, Information, Guidance & Support for Carers, Armed Forces Support & Advice, Education Services, Financial Vulnerability Advice & Support

Description

CAP Enterprise helps people develop a more enterprising and 'can-do' approach to their personal and professional lives. Our team helps people with: - Starting up a new business - Registering as self-employed - Personal development - confidence building, goal setting and empowerment - Coaching and mentoring - Social enterprise support Every now and then (subject to funding) we also run action learning projects. These are projects where people work with others in a team to collaboratively complete a project or task, such as: converting a van into a campervan, running a pop-up shop, setting up a community event or some other learning project. Action learning is where people take on a new project and are able to learn new skills, improve confidence and achieve improved wellbeing.

G03 Kestrel House, Bizspace, Knightrider Street, Maidstone, Kent, ME15 6LU

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www.capenterprise.co.uk/

Citizens Advice Canterbury

Categories

Benefits advice, Money management & Budgeting advice, Debt advice, Fuel Advice & Support, Housing Advice & Support, Advice & Support for Elderly People, Food Advice & Support, Family Services

Description

We are an independent charity and part of the Citizens Advice network across England and Wales. We provide free, confidential and impartial advice and campaign on big issues affecting peoples lives. Our goal is to help everyone find a way forward, whatever problem they face. We offer advice primarily through phone, webchat and email channels, in person appointments are available for issues that cannot be resolved remotely, eg form filling. Freephone Adviceline is 0808 278 7846 Monday to Friday 10am-4pm. To book a call back telephone appointment, or face to face appointment for people who are unable to access us through telephone / webchat / email - call our appointment booking line 01227 452762 or 01227 740647 Monday to Friday 10 am to 1 pm.

01227 452762 / 01227 740647

3 Westgate Hall Rd, Canterbury, Kent, CT1 2BT

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www.citizensadvice.org.uk/local/canterbury-district/