Welcome!

ReferKent is a safe, secure, and local online referral system that aims to mitigate the action of signposting. The system enables referrals to be made securely between advice agencies and their partners across Kent. ReferKent allows referring agencies to report on activity and outcomes. With this system local organisations can help residents through referrals, ensuring that residents are getting the support they need to alleviate their circumstances.
PLEASE NOTE: Only people over the aged of 18 can be referred through ReferKent. The referral form is NOT for raising Safeguarding Concerns. If you are; Concerned about an adult? Call 03000 41 61 61 (text relay 18001 03000 41 61 61) or email social.services@kent.gov.uk or complete the referral form found on our Kent.gov. page: Report abuse - Kent County Council Concerned about a child? Call 03000 41 11 11 (text relay 18001 03000 41 11 11) or email social.services@kent.gov.uk Out of hours and in an emergency? If you need to make contact outside of normal office hours, for example during the night, call 03000 41 91 91. If you think someone is in immediate danger, the best thing to do is call 999 for the emergency services.
Addiction Advice & Support

Click here for agencies offering advice and support on addiction

Additional Needs & Learning Disabilities Support Services

Click here for agencies providing advice and support for people experiencing learning difficulties or those requiring additional help

Advice & Support for Elderly People

Click here for agencies offering advice and support for elderly people

Armed Forces Support & Advice

Click here for agencies providing support and advice for veterans

Benefits advice

Click here for agencies offering information and advice on welfare benefits and tax credits, including form filling, better off calculations, and appeals

Community Services

Click here for agencies providing services to support community resilience, including community hubs and communal safe spaces that support people experiencing isolation as well as recreational activities and other community support groups

Damp and Mould Service

Click here for agencies providing advice and support to those experiencing damp and mould problems in their homes

Debt advice

Click here for agencies offering debt advice including assessment, financial statements, negotiation with creditors, ongoing casework and representation services

Dementia and MS Advice & Support

Click here for agencies providing advice and support to those experiencing dementia and/or MS as well as those caring for them

Digital Inclusion & Skills

Click here for agencies providing assistance to vulnerable people to access digital skills training or connectivity access

Domestic Abuse Advice & Support

Click here for agencies offering advice and support on domestic abuse

Education Services

Click here for agencies providing learning opportunities

Employability Support

Click here for agencies offering Employability Support

Family Services

Click here for agencies offering advice and assistance to families in need of wraparound support, including breakdown and mediation services

Financial Vulnerability Advice & Support

Click here for agencies providing advice and support to people in a vulnerable financial situation

Food Advice & Support

Click here for agencies offering advice and support on food

Fuel Advice & Support

Click here for agencies offering information and advice on energy efficiency, home insulation and how to pay less for electricity, gas and other utilities

Grant Support

Click here for agencies offering grant support for organisations

Homelessness Services

Click here for agencies supporting people experiencing, or at risk of experiencing, homelessness accessing advice, support and safe spaces

Housing Advice & Support

Click here for agencies offering advice on all issues relating to housing

Immigration Advice & Support

Click here for agencies offering advice and support for immigration and refugees issues

Information, Guidance & Support for Carers

Click here for agencies offering information, guidance and support for carers

Mental Health and Wellbeing Advice & Support

Click here for agencies offering advice and support on mental health and wellbeing

Money management & Budgeting advice

Click here for agencies offering budgeting advice to help people to manage their finances and make their income stretch further

Physical Wellbeing Advice & Support

Click here for agencies offering advice and support on lifestyle changes and physical health & wellbeing

Support for young children in care and care leavers

Click here for agencies providing support for young children in care and care leavers

Transport Services

Click here for agencies providing accessible transport services to vulnerable people and people with reduced mobility

Volunteering Services

Click here for agencies providing support to volunteers and offering opportunities for people to become volunteers